Campus amenities

Ascension St. Vincent - Carmel is dedicated to making your hospital stay as comfortable as possible for you and your entire family.

Women in a wheelchair talking to a rehab nurse.

Campus amenities at Ascension St. Vincent - Carmel

Ascension St. Vincent - Carmel is a place of healing, made just for patients and families. To help make your hospital stay more comfortable for you and your family, we provide a range of amenities, including:

Chapels and spiritual care

We have a chapel on the main floor of the hospital and another one on the main floor of the Women’s Center. A chaplain is available to patients and loved ones 24/7. Ask your nurse or the front desk to contact the chaplain on call.

Communication services

Ascension St. Vincent is committed to providing culturally and linguistically appropriate care to all our patients and their families: including:

  • Deaf and hearing-impaired patients
  • Limited English proficiency
  • Patients and visitors with physical needs.

Notify our pre-registration or registration team before or upon your arrival. If you are an inpatient, please let your nurse know and these services will be available to you.

Dining

Our cafeteria is on the lower level of the hospital. A second daytime café is available off the lobby of the Women’s Health Center.

Gift Shop

The Gift Shop is located in the main hospital lobby by Entrance #1.

Health Access: connecting you to healthcare service

Health Access provides a comprehensive network of health, human and social services for improved access and removal of barriers to needed resources. The Health Access Department (formerly known as RUAH) is a community-based care coordination program sponsored by Ascension St. Vincent and inspired by the work of St. Vincent de Paul. 

Health advocates are here to help

Health advocates can help you connect to care by finding a doctor, applying for health coverage programs, connecting to community resources and agencies, and  prescription assistance programs. When you come into the hospital or doctor’s office for services, be sure to let your doctor and care team  know you’re working with a health advocate. That way, we can better serve you by working together as a team to help you remove any barrier to you and your family’s health. A health advocate can help you:

  • Find a doctor
  • Identify medications at free and reduced cost
  • Apply for health coverage (Medicaid, Healthy Indiana Plan, Medicare, Hoosier Healthwise)
  • Apply for public programs (Food Stamps, TANF, Social Security, WIC, Breast and Cervical Cancer Program)
  • Connect to other community resources and agencies for assistance

Find a Health Access advocate near you

Nicole Kowalski, Health Access Director, and Shayne Tacket, Health Access Supervisor, are here to help. For more information call 317-338-8675 or 317-338-8676.

Parking

Parking with no fee is available on our campus. We provide designated handicap and mothers with children parking spots, and valet parking at no charge at entrances #3 and #5. Wheelchairs are available at entrance #2 (hospital main entrance) or inquire at the front desk.

  • Entrance #1 – Emergency Department
  • Entrance #2 – Hospital main entrance, front desk
  • Entrance #3 --Women’s Health Center, with access to multi-specialty physician offices and community education classrooms
  • Entrance #4 – Bariatric Services and medical professional building entrance
  • Entrance #5 – Surgery Center entrance

Security

Ascension St. Vincent Carmel security is available 24/7 by calling 317-582-7272.

Wireless Internet

Public Wi-Fi is available by connecting to STV-GUEST.

  • Open a web browser.
  • Read the terms and click ACCEPT.
  • Use the Internet as you normally would.