We’re committed to providing you with personalized, compassionate care and access to your medical records online. Here you’ll find information on how to access your Ascension patient portal for either hospital or doctor office visits.

Signing up for your patient portal

Lady looking at tablet computerMost locations have two different portals: one is for your hospital visit information, and the other contains information from office visits with your doctor. Follow these steps to sign up:

  • To sign up for a portal for your hospital visits, go to any registration desk in your local Ascension hospital. After providing your basic information, you will receive an email with an activation link. Follow the prompts to complete the sign-up process.
  • To sign up for a portal for your doctor office visits, call your Ascension Medical Group doctor’s office or simply talk to them when you are there for a visit.
  • It only takes a few minutes and four simple steps to set up your personal patient portal, available anytime 24 hours a day, from your computer, tablet or mobile device!

To access the right portal option for you, select the state where you received service.

Frequently asked questions

  • Can anyone sign up for access to their patient portal?
    You must be 13 years of age or older to sign up for a patient portal.
  • Can I enroll my child for their patient portal?
    You may sign up for access to your child’s information if they are under 13. Once they reach age 13, a child can give “proxy” access to another adult. Once a person turns 18, they need to register for their own account by talking to their healthcare provider.
  • Will my information be kept confidential?
    Like your paper-based record, your EHR is protected by the Health Insurance Portability and Accountability Act (HIPAA). Your privacy is very important to us. Rest assured your health information is always kept confidential.
  • Can I share my password with a family member so that he/she doesn’t need to sign up for proxy access?
    This isn’t recommended. Each person should have his or her own account. That way, you will always have the choice in the future to stop sharing your information with another person.