Ascension patient information was recently impacted in a security incident that occurred at one of our service providers, Phreesia, Inc. (“Phreesia”).Phreesia is a service provider that helps healthcare organizations automate their patient check-in processes and other administrative functions. Importantly, Ascension’s systems were not impacted by this incident and there was no disruption to Ascension’s clinical operations.

Phreesia was among the hundreds of entities impacted by a security incident involving a third-party software tool called Salesloft Drift. The Salesloft Drift incident impacted the Salesforce environment that was used to store certain information shared by healthcare organizations, including Ascension, when Ascension requested assistance with resolving Phreesia customer service issues. These service tickets occasionally included small amounts of patient information where relevant to fixing the customer service issue.

On August 25, 2025, Phreesia learned of the issue impacting its Salesforce environment. As soon as Phreesia learned of the incident, it immediately took steps to secure the environment, including turning off Salesloft Drift. Phreesia also launched an investigation, with support from external cybersecurity experts, to assess the scope and impact of the incident. Through this investigation, Phreesia determined that, from August 17, 2025, to August 25, 2025, an unknown third party had access to service tickets in Salesforce, including service tickets associated with our organization. Phreesia has also since taken steps designed to prevent something like this from happening again, including adding new security measures and reviewing its third-party risk management practices.

Phreesia determined that the personal information involved in this incident was limited to information in customer service tickets which may have included certain patients’ names, addresses, dates of birth, medical record numbers, patient account numbers, patient associated unique IDs,dates of medical service, health insurance information, and in limited circumstances, Social Security numbers. 

Phreesia mailed notice letters on February 6, 2026 to all potentially impacted individuals for whom the healthcare providers had current mailing addresses. The notice letter includes information about the incident and provides an offer for identity theft and credit monitoring services through Kroll, where relevant to the types of impacted personal information.While Phreesia is not aware of any misuse of personal information or harm to patients as a result of this incident, potentially impacted individuals are encouraged to remain vigilant for any potential misuse of their information. Any suspicious activity on an account or if identity theft or fraud is suspected, should be reported immediately to your health plan or insurer, or financial institution.

For additional information, please contact the dedicated call line provided by Kroll at 844-572-2754 (toll-free), Monday through Friday from 9:00 a.m. to 6:30 p.m. Eastern Time.

Purchaser Project Bluegrass Holdco, LLC located at 4600 Edmundson Road, St. Louis, MO 63134, is filing a Certificate of Need Application pursuant to Section 19a-638 of the Connecticut General Statutes in connection with an indirect change of ownership occurring several ownership levels above the involved surgery centers as a result of the intended acquisition of AmSurg by Project Bluegrass Holdco, LLC, a wholly owned subsidiary of Ascension Health Alliance. This transaction includes a total of five surgery centers in Connecticut. The capital expenditures associated with the project are $113,218,000.  The names and locations of the CT surgery centers involved are as follows: Wilton Surgery Center at 195 Danbury Road, Wilton, CT 06897; The Eye Surgery Center at 4 Northwestern Drive, Suite 400, Bloomfield, CT 06002; Diagnostic Endoscopy Center at 778 Long Ridge Road, Stamford, CT 06902;  Eastern Connecticut Endoscopy Center at 79 Wawecus Street, Suite 107, Norwich, CT 06360; and Connecticut Eye Surgery Center South at 60 Wellington Road, Milford, CT 06461.