Need help paying your bill? Let us know. At Ascension Seton, we understand that not all patients have insurance or the same financial circumstances. As part of our faith-based mission, we are dedicated to helping the most vulnerable and treating everyone with compassion, dignity and respect. We have a variety of discount programs and payment options, and trained financial counselors who can work with you one-on-one to understand your bill, your insurance coverage and assistance for which you may qualify. Please review our Financial Assistance Policy, linked below.

These financial assistance documents cover services provided at:

  • Ascension Seton Bastrop
  • Ascension Seton Edgar B. Davis
  • Ascension Seton Hays
  • Ascension Seton Highland Lakes
  • Ascension Seton Medical Center Austin
  • Ascension Seton Northwest
  • Ascension Seton Shoal Creek
  • Ascension Seton Smithville
  • Ascension Seton Southwest
  • Ascension Seton Williamson
  • Dell Children's Medical Center
  • Dell Seton Medical Center at The University of Texas

Learn more regarding doctor's office billing at Ascension Seton.

Contact us

Help and/or additional information regarding Ascension Seton’s financial assistance policy is available by contacting Patient Financial Services (PFS) Customer Service at 512-324-1125 or 800-749-7624, by calling the facility where you received care or in person in Patient Access at any of our facilities.

Financial assistance documents

If you are in need of behavioral health services, but are concerned about how to pay for them, please call us at 512-324-2039 to speak with one of our licensed Behavioral Health Resource Navigator clinicians about your situation and to schedule a behavioral health assessment at no cost to you.

Please use the resources below to access our financial assistance policy and apply for financial assistance.

Help and/or additional information regarding Ascension Seton’s financial assistance policy is available by contacting Patient Financial Services (PFS) Customer Service at 512-324-1125 or 800-749-7624, by calling the facility where you received care or in person in Patient Access at any of our facilities.

Financial Assistance Policy

Amount generally billed calculation

Plain Language Summary

Financial Assistance Application and Instructions

List of covered providers

Billing and collections policy