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    Ascension Sacred Heart Pensacola
    Locations

    Ascension Sacred Heart Pensacola

    • Hospital/Medical Center

    Hours

    Open 24 hours a day, 7 day a week

    Appointments

    Voicing Your Concerns

    Ascension Sacred Heart is committed to resolving any concerns you may have. We will respond in a way that is timely and appropriate, and we will always protect your privacy. You may contact the unit/area manager or supervisor. If your concern is not resolved, you can share your experience here

    The Joint Commission

    For hospitals, the Joint Commission is the most critical quality-monitoring group. Formerly known as the Joint Commission on Accreditation of Healthcare Organizations, it is an independent, not-for-profit organization established over 50 years ago. A board that includes physicians, nurses and consumers governs the commission. The Joint Commission evaluates the quality and safety of care for more than 15,000 healthcare organizations. To maintain and earn accreditation, organizations must have an extensive on-site review by a team of Joint Commission healthcare professionals at least once every three years.

    A list of Joint Commission accredited organizations and their survey results are posted in the Quality Check section of the Joint Commission website or you can call the Joint Commission's Customer Service Department directly at 630-792-5800 for additional information.

    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Fax: 630-792-5636
    Email: complaint@jointcommission.org

    If you have a complaint against a hospital or ambulatory surgical center, you may call the Consumer Assistance Unit at 888-419-3456 (press 1), or write to:

    Agency for Health Care Administration
    Consumer Assistance Unit
    2727 Mahan Drive / Bldg 1
    Tallahassee, FL 32308

    If you have a complaint against a healthcare professional and want to receive a complaint form, call the Consumer Services office at 888-419-3456 (Press 2), or write to:

    Agency for Health Care Administration
    Consumer Services
    P.O. Box 14000
    Tallahassee, FL 32317-4000