Visitor Information | Ascension
Ascension Mercy
Locations

Ascension Mercy

  • Hospital/Medical Center
  • Mental Health
  • Cardiology
  • Women's health

Ascension Mercy provides convenient parking, food and beverages and a gift shop for visitors, patients and their families.

Visiting hours and guidelines

  • Visiting hours are 8 a.m. – 8 p.m. every day
  • Visitors may not enter the facility if they:
    • Are currently experiencing respiratory symptoms (including fever, cough and sore throat)
    • Had a positive COVID-19 test in the last 10 days
    • Have had close contact with someone positive for COVID-19 in the last 5 days
  • All visitors must wear a medical-grade mask that fully covers mouth and nose throughout their visit. If you do not have a mask, one will be provided to you.
  • Visitors younger than 12 must be accompanied by an adult at all times and are strongly discouraged from visiting intensive care units and high-risk areas.
  • Additional restrictions may apply
    Please note that procedural and specialty units may have stricter guidelines for masks, gowns and gloves, as well as limits on visiting hours and number of visitors at a time. Please follow all guidelines and discuss any special accommodations with the patient’s care team.

    Parking information

    Please park in the following areas:

    • Administration — Parking Lot 1
    • Admissions/Pre-Admissions Testing — Parking Lot 2
    • Atrium — Parking Lot 1
    • Behavioral Health — Parking Lot 4
    • Cardiac Catheterization — Parking Lot 2
    • Cardiac Rehabilitation — Parking Lot 1
    • Cashier/Financial Counseling — Parking Lot 1
    • Conference Rooms — Parking Lot 4
    • Doctor Offices — Parking Lot 3
    • Facilities Management — Parking Lot 4
    • Foundation — Parking Lot 1
    • Human Resources — Parking Lot 4
    • Imaging — Parking Lot 2
    • Inpatient Rooms — Parking Lot 1
    • Join Classes — Parking Lot 2
    • Mammography — Parking Lot 1
    • Massage Therapy — Parking Lot 4
    • Medical Records — Parking Lot 1
    • Nuclear Medicine — Parking Lot 1
    • Outpatient Laboratory — Parking Lot 2
    • Outpatient Surgery — Parking Lot 2
    • Pharmacy — Parking Lot 3
    • Sister Rita Heart Center — Parking Lot 1
    • Sleep Studies — Parking Lot 4
    • Ultrasound — Parking Lot 1

    Food and drink

    Dove's Nest Café
    Located on the lower level, Dove's Nest Café features several serving stations with a wide range of selections for visitors, associates and volunteers.

    Many items are cooked from scratch. In addition to a variety of entrees, there is a themed-cuisine specialty bar or panini grilled sandwich special every day, a salad bar, soups, pizzas, hamburgers and more.

    Monday–Friday:
    7 a.m. – 10 a.m. (breakfast)
    11 a.m. – 3 p.m. (lunch)
    4 p.m. – 6:30 p.m. (dinner)

    Saturday–Sunday:
    6:30 a.m. – 9:30 a.m. (breakfast)
    10:45 a.m. – 1:30 p.m. (lunch)
    4:30 p.m. – 6:30 p.m. (dinner)

    Vending machines
    When the café is closed, a vending area is available 24/7. Vending machines offer snacks and drinks.

    Gift shop

    Open 9 a.m.–.7 p.m., Monday–Friday, and 10 a.m. –.3 p.m., Saturday–Sunday

    The onsite gift shop provides:

    • Baby gifts including clothes, musical bears and toys
    • Balloons for all occasions
    • Floral arrangements for all occasions

    For delivery service to your room, call 630-801-2667.

    Chapels

    The hospital has two chapels open to patients and visitors throughout the day.

    • Our Lady of Mercy Chapel is located on the main level
    • The Chapel of St. Joseph is located in the Behavioral Health Building on the 3rd floor