Get care

Whether you need emergency care, urgent care or want to talk with a doctor online or in-person — you’ll find the care you need close to home in Jacksonville, FL.

Father comforts a child while talking on the phone to find care for his child.Father comforts a child while talking on the phone to find care for his child.

Get care near you in Jacksonville

Whether you need emergency care, urgent care or want to talk with a doctor online or in-person — you’ll find the care you need close to home in Jacksonville, FL.

Get the care you need in Jacksonville

When you need care now, knowing where to go matters. At Ascension St. Vincent’s in Jacksonville, Florida, you can find urgent care near you, 24/7 emergency room care or schedule a primary care doctor visit.

Our care teams help you choose the right level of care based on your symptoms, with convenient locations and online options available.

Are you having a medical emergency?

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

The symptoms of an aneurysm may look like other health conditions or problems. Some aneurysms can cause pain in the abdomen, chest, lower back or groin. Severe abdominal or back pain may mean the aneurysm is about to rupture. You may also experience a pulsing feeling, like a heartbeat, in the abdomen, severe headache, nausea, vomiting, visual disturbance or loss of consciousness.

If you're feeling the symptoms of a heart attack, such as chest discomfort, shortness of breath, lightheadedness, nausea, or pain in the neck, jaw or arms, call 911 or go to the nearest emergency room immediately.

A pulmonary embolism (PE) is a blood clot that develops in a blood vessel in the body (often in the leg). It then travels to a lung artery, where it suddenly blocks blood flow.

Common symptoms include:

  • Chest pain
  • Coughing or coughing up blood
  • Dizziness, lightheadedness or fainting
  • Fast heart rate or irregular heartbeat
  • Low blood pressure
  • Rapid breathing
  • Shortness of breath
  • Sweating

A stroke can result if the narrowing of the carotid arteries is severe enough that blood flow is blocked. It can block blood flow to the brain if a piece of plaque breaks off.

It’s important to remember the signs of a stroke with the acronym “B.E. F.A.S.T.”

  • Balance changes or loss of balance
  • Eyes and vision changes
  • Face drooping or numbness
  • Arm weakness
  • Speech that is slurred
  • Time — get help immediately

Find emergency care right away in Jacksonville

Getting the right care at the right time can make a difference in an emergency. When you need immediate medical attention, our emergency rooms are open 24/7. Doctors, nurses and care teams in our ERs work quickly to understand your condition and deliver the care that’s right for you and your family.

At our freestanding Ascension St. Vincent’s ER locations at Westside and Arlington, you’ll get the same high-quality and immediate emergency care in a separate building and in convenient locations.

Call 911 or go to the nearest ER if you or a family member experience:

  • Abdominal pain (moderate to severe)
  • Severe back pain
  • Chest pain
  • Coughing up or vomiting blood
  • Traumatic injuries
  • Early pregnancy complications
  • Severe allergic reactions
  • Severe burns
  • Severe skin infections or complicated abscesses
  • Shortness of breath
  • Sudden neurologic changes
FIND AN EMERGENCY ROOM NEAR ME

Urgent care near you in Jacksonville

When it’s not an emergency but you need care quickly, urgent care is a convenient option. For non-emergency needs, urgent care offers fast, convenient care, on your schedule. Doctors and care teams at our urgent care clinics offer in-person and online visits for children and adults.

Whether you visit in person or see a doctor virtually from the comfort of your home, you’ll get the same compassionate care.

Consider urgent care for:

  • Moderate allergic reactions
  • Bites
  • Moderate burns
  • Cold-like symptoms
  • Cuts that may require stitches
  • Mild asthma
  • Sudden moderate back pain
  • Minor headaches or head injuries
  • Nausea or diarrhea
  • Mild skin infections or abscesses
  • Sprains and strains
FIND URGENT CARE NEAR YOU

Same-day and next-day primary care visits

For routine care and ongoing health needs, your primary care doctor is the best place to start. You can go online to schedule an appointment or call to ask about same-day, next-day or virtual visits.

Primary care doctors start with a conversation to understand your symptoms and provide treatment  for minor illnesses and injuries. If you need more advanced care, they connect you with specialists and other services close to home.

Talk with your primary care doctor about:

  • Cold or flu symptoms
  • Fever
  • Rash
  • Seasonal allergies
  • Sinus or upper respiratory infections
  • Sore throat, strep or a cough
  • Urinary tract infections
FIND A DOCTORCALL - 833-823-4372

Virtual care at your convenience

Get the care you need — wherever you are. Connect by video with a care team member for primary care needs, follow-ups, everyday illnesses and unexpected concerns. Virtual care makes it easy to get answers, treatment and next steps without leaving home.

Care that fits your needs
From ongoing primary care to quick treatment for minor illnesses and injuries, virtual visits make it easier to get care when and where you need it.

Call 904-925-2322 to find out if virtual care is available for you.

How to get care

When you choose Ascension St. Vincent’s, you have an entire team dedicated to your care. If you need more care, we will connect you to experienced cardiologists, heart surgeons, neurologists, orthopedic specialists, oncology specialists, and more for the right follow-up care. Your care team also helps you manage your medications and sends prescriptions to Ascension Rx or your preferred pharmacy. And you will be connected to imaging and lab services, close to home.

Refer or transfer a patient

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To initiate a transfer for your patient, contact us at 904-308-7950. Our transfer center is 24/7 and allows for a fast admission process. We offer quick approval, and can assist with transportation coordination.

If you are experiencing a life-threatening emergency, go directly to the ER or dial 911. Signs or symptoms of an acute emergency may include shortness of breath, chest pain, open fracture, fainting, severe bleeding, head injury or other major trauma, one-sided weakness or numbness, loss of consciousness or fainting, severe abdominal pain, or bites or stings.

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