Visitor guidelines at Ascension Saint Thomas Three Rivers
Our visitation policy allows us to provide a safe environment, high-quality care, and positive experiences when and where our patients need us.
Additional information for visitors
- Visitation hours are generally 8 a.m. - 8 p.m. However, visitation may be restricted between 8 PM–6 AM, and visitors may need to enter and exit through a monitored checkpoint.
- Children under the age of 12 must be accompanied by an adult at all times.
- Number of visitors: The number of visitors allowed per patient varies by department and patient type:
- Emergency Department: Two visitors per patient
- Med Surg: Two visitors per non-COVID patient, one visitor per COVID patient
- ICU: One visitor per non-COVID patient, one visitor per COVID patient for one hour
- Surgery: One visitor per patient in the waiting room
- Outpatient: One visitor per patient if needed
- Visitors of patients in isolation must follow the instructions provided in infection control policies and as instructed by the isolation signage. Visitors under the age of 12 may be restricted from visiting patients in isolation. For the safety of the patient and care team, visitors who fail to comply with isolation protocols will be asked to leave.
- Visitors showing signs or symptoms of infection or illness should not visit. Symptoms of illness could include cough, fever, runny nose, rash, vomiting, diarrhea, or sore throat.
- Certain areas of the hospital, including the NICU, PICU, ER, labor and delivery, and surgery may have additional guidelines for visitors.
- Flowers and plants: Fresh flowers and plants are not permitted in the ICU.