Get care

Whether you need emergency care, urgent care or want to talk with a doctor online or in-person — you’ll find the care you need close to home in Northwest Florida.

A mom checking the temperature of her child, to help make a decision on what type of care the child needs.A mom checking the temperature of her child, to help make a decision on what type of care the child needs.

Get care near you in Pensacola

Whether you need emergency care, urgent care or want to talk with a doctor online or in-person — you’ll find the care you need close to home in Northwest Florida.

Get the care you need in Pensacola

When you need care now, knowing where to go matters. At Ascension Sacred Heart in Pensacola, Florida, you can find urgent care near you, 24/7 emergency room care or schedule a primary care doctor visit.

Our care teams help you choose the right level of care based on your symptoms, with convenient locations and online options available.

Are you having a medical emergency?

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

The symptoms of an aneurysm may look like other health conditions or problems. Some aneurysms can cause pain in the abdomen, chest, lower back or groin. Severe abdominal or back pain may mean the aneurysm is about to rupture. You may also experience a pulsing feeling, like a heartbeat, in the abdomen, severe headache, nausea, vomiting, visual disturbance or loss of consciousness.

If you're feeling the symptoms of a heart attack, such as chest discomfort, shortness of breath, lightheadedness, nausea, or pain in the neck, jaw or arms, call 911 or go to the nearest emergency room immediately.

A pulmonary embolism (PE) is a blood clot that develops in a blood vessel in the body (often in the leg). It then travels to a lung artery, where it suddenly blocks blood flow.

Common symptoms include:

  • Chest pain
  • Coughing or coughing up blood
  • Dizziness, lightheadedness or fainting
  • Fast heart rate or irregular heartbeat
  • Low blood pressure
  • Rapid breathing
  • Shortness of breath
  • Sweating

A stroke can result if the narrowing of the carotid arteries is severe enough that blood flow is blocked. It can block blood flow to the brain if a piece of plaque breaks off.

It’s important to remember the signs of a stroke with the acronym “B.E. F.A.S.T.”

  • Balance changes or loss of balance
  • Eyes and vision changes
  • Face drooping or numbness
  • Arm weakness
  • Speech that is slurred
  • Time — get help immediately

Emergency care now in Perdido

Ascension Sacred Heart is expanding care in Escambia County with a freestanding emergency room in the Perdido Key area.

Find emergency care right away in Pensacola

The ER at Ascension Sacred Heart Pensacola is a Level I Trauma Center, delivering advanced care for severe and life-threatening and traumatic injury with state-of-the-art equipment and advanced surgical care. Our emergency department is equipped to provide comprehensive care for all injury-related needs, from prevention to rehabilitation, with 24-hour in-house coverage by trauma surgeons and anesthesia. Getting the right care at the right time can make a difference in an emergency.

When you or a loved one have symptoms of a stroke, every second counts. Our Pensacola campus offers Northwest Florida's only nationally certified Comprehensive Stroke Center. And, we connect you with specialists for follow-up care and rehabilitation.

As a pediatric trauma center, Studer Family Children’s Hospital at Ascension Sacred Heart, Northwest Florida's only children's hospital, delivers advanced trauma care for children. We offer comprehensive care to kids 24/7 and are ready for any emergency, simple to complex. Staffed by board-certified emergency medicine doctors and care teams with special training and experience in pediatric emergency care, Studer Family Children's Hospital provides treatment in a kid-friendly environment and takes a family-centered approach to keep your child comfortable during the stress of injury or illness.

At our freestanding Ascension Sacred Heart ER locations, you’ll get the same high-quality and immediate care you need in an emergency, in a separate building and a more convenient location. This means getting the care you need without navigating a hospital campus at an urgent time.

Call 911 or go directly to an emergency room if you or a family member are experiencing:

  • Severe allergic reactions
  • Sudden abdominal pain (moderate to severe)
  • Severe burns
  • Severe back pain
  • Chest pain
  • Coughing up or vomiting blood
  • Traumatic injuries
  • Early pregnancy complications
  • Severe allergic reactions
  • Severe burns
  • Severe skin infections or complicated abscesses
  • Shortness of breath
  • Sudden neurologic changes

FIND EMERGENCY CARE NEAR YOU

Urgent care near you in Northwest Florida

When it’s not an emergency but you need care quickly, urgent care is a convenient option. For non-emergency needs, urgent care offers fast, convenient care, on your schedule. Doctors and care teams at our urgent care clinics deliver the right care for children and adults with minor injuries and illnesses. Walk in or check in online. If you need more advanced care, the doctor and care team you see will connect you with a specialist and other care services.

Consider urgent care for:

  • Moderate allergic reactions
  • Bites
  • Moderate burns
  • Cold-like symptoms
  • Cuts that may require stitches
  • Mild asthma
  • Sudden moderate back pain
  • Minor headaches or head injuries
  • Nausea or diarrhea
  • Mild skin infections or abscesses
  • Sprains and strains
FIND URGENT CARE NEAR YOU

Same-day and next-day primary care visits

For routine care and ongoing health needs, your primary care doctor is the best place to start. You can go online to  schedule or call to ask about  same-day, next-day, or online visits. Primary care doctors start with a conversation to understand your symptoms and provide treatment  for minor illnesses and injuries. If you need more advanced care, they connect you with specialists and other services close to home.

Talk with your primary care doctor about:

  • Cold or flu symptoms
  • Ear and eye infections
  • Fever
  • Rash
  • Seasonal allergies
  • Sinus or upper respiratory infections
  • Sore throat, strep or a cough
  • Urinary tract infections
CALL - 888-492-4287

Virtual care at your convenience

Get the care you need — wherever you are. Connect by video with a care team member for primary care needs, follow-ups, everyday illnesses and unexpected concerns. Virtual care makes it easy to get answers, treatment and next steps without leaving home.

Care that fits your needs
From ongoing primary care to quick treatment for minor illnesses and injuries, virtual visits make it easier to get care when and where you need it.

Call 850-816-3352 to find out if virtual care is available for you.

How to get care

When you choose Ascension Sacred Heart, you have an entire team dedicated to your care. If you need more care, we will connect you to experienced cardiologists, neurologists, orthopedic specialists, oncology specialists, pediatric specialists and more for the right follow-up care. Your care team also helps you manage your medications and sends prescriptions to Ascension Rx or your preferred pharmacy. And you will be connected to imaging and lab services, close to home.

If you are experiencing a life-threatening emergency, go directly to the ER or dial 911. Signs or symptoms of an acute emergency may include shortness of breath, chest pain, open fracture, fainting, severe bleeding, head injury or other major trauma, one-sided weakness or numbness, loss of consciousness or fainting, severe abdominal pain, or bites or stings.

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Learn how living kidney donation is helping patients receive transplants sooner through the Ascension Sacred Heart Kidney Transplant Program in Pensacola, Florida.

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