Ikinyarwanda (Kinyarwanda)

Ese ukeneye umusemuzi?

Dufite abasemuzi babizobereye bashobora kugufasha ku buntu. Mu gihe uhamagaye Ascension, vuga "Ikinyarwanda" maze tuguhuze n'umusemuzi.

Niba ukeneye ubufasha mu biro bya muganga cyangwa mu bitaro, dushobora na ho kuguha umusemuzi. Tumenyeshe igihe ugiye gufata gahunda yo kubonana na muganga cyangwa igihe ugeze ku bitaro. Umusemuzi azagufasha mu kiganiro cyo kuri videwo, kuri telefoni cyangwa imbonankubone.

Niba wumva ko Ascension itagufashije cyangwa ko yagufashe nabi bitewe n'ubwoko bwawe, ibara ry'uruhu, igihugu ukomokamo, imyaka ufite, ubumuga cyangwa igitsina cyawe, ushobora gutanga raporo ku Bashinzwe Kwita ku Barwayi hano.

Toranya leta yawe hamwe n’aho uri hepfo.

Do you need an interpreter?

We have qualified interpreters who can help you for free. When you call Ascension, say “Kinyarwanda” and we'll connect you to an interpreter.

If you need help at the doctor's office or hospital, we can get you an interpreter too. Tell us when you make an appointment or at the hospital. The interpreter might be there with you. Or, they might also talk to you on the phone or through a video call.

If you think Ascension didn't help you or treated you unfairly because of your race, color, where you're from, how old you are, if you have a disability, or because of your sex, you can tell Patient Relations about it here.

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