Ascension Wisconsin

From payment options and guidelines to insurance programs and financial aid, Ascension is here to assist you.

Ascension Wisconsin

From payment option and guideline to insurance programs and financial aid, Ascension is here to assist you.

We are committed to providing compassionate, personalized care and assisting you through the billing process. No patient will be denied emergency or medically necessary care based on their ability to pay.

Online Payment Options

To make a payment online, please click on the image below that matches the statement you received. You will be taken to our secure payment website to complete the payment process.


     Make a Payment for Services Received in Milwaukee or Waukesha Counties On or After May 21, 2016.

Contact the Billing Department

If you need to speak with a customer service representative and your statement image matches the one above, please call: 1-877-304-6332.

Business Office Hours
Monday - Friday: 8 a.m. - 5 p.m.

Make a Payment for Services Received in Milwaukee or Waukesha Counties Prior to May 21, 2016.

If you need to speak with a customer service representative and your statement image matches the one above, please call: 1-888-910-7065.

Business Office Hours
Monday - Thursday: 8 a.m. - 8 p.m.
Friday: 8 a.m. - 5 p.m.

Billing Consultations

Health care billing is complex and can be rather confusing. If you have questions or concerns about your bill, we offer you the option to meet in person with our billing associates to resolve your questions. You can schedule an Appointment or Walk In.

Patients or their authorized representatives can schedule appointments with customer service at our West Allis Business Office, located at 801 S. 60th Street in Milwaukee. We are available Monday – Friday: 8:30 am – 3:30 pm.

*Note: Customers are seen on a first-come, first-served basis. It’s important to note that depending on how many customers are waiting and customers who have scheduled appointments, immediate availability is not guaranteed.

To avoid a wait, please call us at 414-527-5000 or 1-866-960-9100 to schedule an appointment.

What to Bring

Please bring the following to your appointment:
  • Copies of your statements
  • Explanation of Benefits from your insurance carrier
  • Your insurance card
Customer Service associates are able to answer questions related to bills that were for services provided at any Ascension Wisconsin or Ascension Medical Group site.

Pricing & Health Care Costs

Ascension Wisconsin is committed to providing quality around-the-clock care to persons in need, regardless of their ability to pay. At the same time, we have a responsibility to all patients and payers to attempt to obtain payment from those able to pay.

To promote price transparency, we participate in the Wisconsin Hospital Association’s PricePoint program. The PricePoint website allows consumers to receive basic, facility-specific information about charges for health care services at all hospitals in Wisconsin.

Pricing information is available for inpatient care, outpatient surgery services, urgent and emergency care and other hospital outpatient services, such as radiology. Please note that the estimated charges listed are significantly more than what we ultimately bill due to negotiated discounts with insurance plans and our self-pay discount.

Request an Estimate

You may contact a representative at the location where you will receive services and we will work to provide an estimate of your out-of-pocket cost based on the services you anticipate and your specific insurance.

Hospital Service Estimates
Number
 Elmbrook  262-785-2390
 Wauwatosa  414-259-7220
 St. Joseph and Brown Deer
 414-447-2179
 St. Francis and Reiman Center
 414-647-5035
 Franklin  414-325-3840
 MOSH  414-817-3960
 All Saints
 262-287-5100

Your insurance plan is a good source of pricing and cost information for those with insurance, while hospitals provide this information to those who are uninsured. While PricePoint provides basic information on hospital charges, we are unable to provide estimates for any ancillary services and/or others whom may be involved in your care.

Consumers should be confident that they are receiving not only affordable care, but high quality care. By using CheckPoint and PricePoint together, you can review both the price and quality of care you can expect to receive.

Assisting Patients with Financial Need

Please note Ascension Wisconsin offers a charity care program called Community Care to assist qualified individuals in financial need. If you receive medically necessary care and show financial need, but do not qualify for other financial assistance programs, you may apply for financial assistance. Any patient with out-of-pocket expenses, whether insured or uninsured, may qualify. Please contact our Customer Service Department at 1-877-304-6332 for an application.

  • In addition, all sites owned and operated by Ascension Wisconsin give a percentage discount to our uninsured patients. The amount accepted as payment for care will be consistent with that received for patients with private insurance.
  • Ascension Wisconsin also works with patients to establish payment plans as needed.