Ascension Wisconsin

From payment options and guidelines to insurance programs and financial aid, Ascension is here to assist you.

We are committed to providing compassionate, personalized care and assisting you through the billing process. No patient will be denied emergency or medically necessary care based on their ability to pay.

Milwaukee or Waukesha Counties

To make a payment online, please click on the image below that matches the statement you received. You will be taken to our secure payment website to complete the payment process.

Make a Payment for Services Received in Milwaukee or Waukesha Counties Prior to May 21, 2016.     Make a Payment for Services Received in Milwaukee or Waukesha Counties On or After May 21, 2016.

Racine County

To make a payment online, please click on the image below that matches the statement you received. You will be taken to our secure payment website to complete the payment process.

Make a Payment for Services Received in Racine County Prior to Jan. 23, 2016.     Make a Payment for Services Received in Racine County On or After Jan. 23, 2016.

Contact the Billing Department

Phone: 1-877-304-6332

Business Office Hours
Monday - Thursday: 8 am - 8 pm
Friday: 8 am - 5 pm

Billing Consultations

Health care billing is complex and can be rather confusing. If you have questions or concerns about your bill, we offer you the option to meet in person with our billing associates to resolve your questions.

Schedule an Appointment

Patients or their authorized representatives can schedule appointments with billing on the following days and times at our West Allis Business Office, located at 801 S. 60th Street in Milwaukee:

  • Monday – Thursday: 8 am – 4:30 pm
  • Friday: 8 am – 4 pm
  • Saturday: 9 am – 12:30 pm

To schedule an appointment, please call 414-527-5000 or 1-866-960-9100.

Walk In*

You may also stop by our West Allis Business Office, located at 801 S. 60th Street in Milwaukee, at your convenience on the following days and times:

  • Monday – Thursday: 8 am – 6 pm
  • Friday: 8 am – 4 pm
  • Saturday: 9 am – 1 pm

A billing representative will meet with you as quickly as possible.

*Note: Customers are seen on a first-come, first-served basis. It’s important to note that depending on how many customers are waiting and customers who have scheduled appointments, immediate availability is not guaranteed.

To avoid a wait, please call us at 414-527-5000 or 1-866-960-9100 to schedule an appointment.

What to Bring

Please bring the following to your appointment:

  • Copies of your statements
  • Explanation of Benefits from your insurance carrier
  • Your insurance card

Billing associates are able to answer questions related to bills that were for services provided at any Ascension Wisconsin or Ascension Medical Group site.

Pricing & Health Care Costs

Ascension Wisconsin is committed to providing quality around-the-clock care to persons in need, regardless of their ability to pay. At the same time, we have a responsibility to all patients and payers to attempt to obtain payment from those able to pay.

To promote price transparency, we participate in the Wisconsin Hospital Association’s PricePoint program. The PricePoint website allows consumers to receive basic, facility-specific information about charges for health care services at all hospitals in Wisconsin.

Pricing information is available for inpatient care, outpatient surgery services, urgent and emergency care and other hospital outpatient services, such as radiology. Please note that the estimated charges listed are significantly more than what we ultimately bill due to negotiated discounts with insurance plans and our self-pay discount.

Request an Estimate

You may call our Financial Counselors and we will work to provide an estimate of your out-of-pocket cost based on the services you anticipate and your specific insurance:

  • For services at Ascension Wheaton Franciscan – Elmbrook Memorial, St. Joseph, Wauwatosa, and Brown Deer Campuses, and Ascension Ascension Medical Group offices in those areas, call 262-785-2140.
  • For services at Ascension Wisconsin – St. Francis, Franklin, Midwest Orthopedic Specialty Hospital, Reiman Center, and surrounding Ascension Ascension Medical Group offices, call 414-389-2911.
  • For Ascension Wisconsin – All Saints and surrounding Ascension Ascension Medical Group offices, call 262-687-2700.

Your insurance plan is a good source of pricing and cost information for those with insurance, while hospitals provide this information to those who are uninsured. While PricePoint provides basic information on hospital charges, for physician charges, patients should also check with the billing office for physicians or specialists who will be involved in your care.

Consumers should be confident that they are receiving not only affordable care, but high quality care. By using CheckPoint and PricePoint together, you can review both the price and quality of care you can expect to receive.

Assisting Patients with Financial Need

Please note Ascension Wisconsin offers a charity care program called Community Care to assist qualified individuals in financial need. If you receive medically necessary care and show financial need, but do not qualify for other financial assistance programs, you may apply for financial assistance. Any patient with out-of-pocket expenses, whether insured or uninsured, may qualify. Please contact our Customer Service Department at 1-877-304-6332 for an application.

  • In addition, all sites owned and operated by Ascension Wisconsin give a percentage discount to our uninsured patients. The amount accepted as payment for care will be consistent with that received for patients with private insurance.
  • Ascension Wisconsin also works with patients to establish payment plans as needed.