If you or your child is not feeling well or you need an urgent medical opinion, our doctors and care teams at Ascension Wisconsin deliver urgent care for minor illnesses and injuries. Get the care you need when you need it, with convenient evening and weekend hours. Walk in or check in online and choose your estimated arrival time. Our doctors and care teams listen to understand you and your health needs and quickly deliver care that’s right for you or your child.
If you are experiencing a life-threatening emergency, go directly to the ER or call 911.
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When you need care, talk to a doctor now
Our doctors and care teams provide care for everyday health concerns that need immediate attention including:
- Allergies
- Animal and insect bites
- Fever
- Cuts that may need stitches
- Ear or eye infections
- Minor burns
- Skin infections
- Severe sore throat and cough
- Sprains and strains
- Sinus or upper respiratory infections
- Urinary tract infections (UTIs)
For your convenience, our care team will electronically send prescriptions to your local pharmacy or through Ascension Rx and your record from the urgent care visit to your primary care doctor. If you don’t have a doctor with Ascension Medical Group Wisconsin, find a doctor close to home, so you can talk to your doctor the next time you have an urgent medical question or care need.
Billing Information
Koeller Street Urgent Care is a department of Ascension NE Wisconsin - Mercy Campus. As a result, our billing processes are aligned with those of the hospital. This means that services provided at our urgent care will be billed as a hospital outpatient claim.
Please note:
- Ascension Urgent Care locations accept most insurances for medical services rendered. However, it is the responsibility of the patient to verify coverage and benefits with their insurance provider prior to receiving treatment.
- Ascension Urgent Care locations are designated as outpatient departments of our hospitals. Consequently, it's important to note that your insurance provider may categorize visits to our facility differently compared to those in clinic-based facilities.
- Urgent care services provided at Ascension Urgent Care locations may be processed under your insurance company's urgent care or emergency department coverage, depending on the determination made by your insurance provider.
- Depending on the range of services provided during your visit, it's important to note that you may receive multiple bills. This can occur due to the diverse nature of healthcare services offered at Ascension Urgent Care locations, which may involve various medical professionals, diagnostic tests, and treatments. Each aspect of your care, such as physician services, laboratory tests, imaging studies, or medication administration, may have separate professional charges that are billed separately.
We strive to ensure transparency in our billing processes and encourage patients to reach out to our billing department at 877-348-9718 with any questions or concerns regarding their statements. Your understanding and cooperation are greatly appreciated as we work to provide you with comprehensive and efficient healthcare services.
