Visitor Information | Ascension
Ascension St. John Medical Center

Ascension St. John Medical Center

  • Hospital/Medical Center


Open 24 hours a day, 7 day a week

Visitor Information

Ascension St. John Medical Center welcomes the family and friends of our patients. Learn more to make your visit convenient and comfortable.

Catholic Mass

Mass is available to Ascension St. John Medical Center patients and their families and friends in the medical center's main chapel, adjacent to McDougal Auditorium. Services are at 11:30 everyday. Televised services are also available on Channel 50 in patient rooms.

Tobacco-free facility

Ascension St. John Medical Center is tobacco-free. Tobacco use or the sale thereof by employees, patients, visitors or the general public is not permitted in buildings or properties. Tobacco products include pipes, smokeless tobacco, cigarettes, cigars, snuff and herbal tobacco products.

Free wi-fi

Ascension St. John offers high-speed wireless internet access free of charge to patients and guests. If your computer or handheld device is Wi-Fi enabled, you can connect to the internet wirelessly in designated access areas. Look for “AH-GUEST” under your wireless options to access our system.

Service animals

Service animals, as defined by the American Disability Act, are welcome in public areas of the hospital, or limited patient care areas, as long as the service animals can be with the handler/or handler designee at all times while in the hospital. Animals must be harnessed, leashed or tethered at all times.

Translation services

In support of our mission to provide medical excellence, the St. John Health System offers language interpretive services to individuals with limited English proficiency (LEP), sign language interpreters or telecommunication devices for the deaf (TDD), and other reasonable communicative accommodations for those individuals with sensory disabilities (hearing, vision and/or speech) or cognitive.

Valet services

Conveniently located at the east entrance circle drive, our expert staff will park and retrieve your vehicle at no charge. Valet services are available Monday through Friday from 7 a.m. to 5 p.m. If you need to stay at Ascension St. John past 5 p.m., you may retrieve your vehicle by stopping by the Ascension St. John Security office, located on the first floor across from the gift shop.