Ascension St. Vincent’s Emergency Care - Westside

Ascension St. Vincent’s Emergency Room Westside in Jacksonville FL, delivers 24/7 emergency care for severe illness and injury.

Manage your family’s appointments more easily with the Ascension One app and online account

Emergency care close to home

Ascension St. Vincent’s Emergency Care - Westside in Jacksonville, Florida, is backed by leading cardiovascular, surgical and orthopedic specialists. We provide 24/7 care for life-threatening and severe illness and injury -- including heart attack, stroke, concussion, broken bones, and more. Experienced ER care teams listen to quickly understand your needs to deliver the right care for you and your family. And you are connected to the right follow-up care across Ascension St. Vincent’s sites of care by our specialists before you leave the ER—including leading cancer care, heart care and women's health.

Seconds count in stroke, heart and burn recovery, seek emergency care immediately. You can tell your family, friends and EMS to take you to your nearest Ascension St. Vincent’s emergency room. 

Emergency care services include:

  • 24/7 complimentary transport services to Ascension St. Vincent's Riverside, if medically needed
  • 24/7 emergency care
  • Admission (when needed) to Ascension hospitals
  • Board-certified emergency care doctors and ER nurses
  • On-call specialists
  • On-site full-service digital imaging (X-ray, CT scan and ultrasound)
  • On-site lab
  • Private treatment rooms

If you are experiencing a life-threatening emergency, go directly to the ER or dial 911. Signs or symptoms of an acute emergency may include shortness of breath, chest pain, open fracture, fainting, severe bleeding, head injury or other major trauma, one-sided weakness or numbness, loss of consciousness or fainting, severe abdominal pain, or bites or stings.

Care right away -- 24/7 emergency care 

Doctors, nurses and care teams at Ascension St. Vincent’s Emergency Care - Westside deliver advanced care for life-threatening symptoms and conditions. Call 911 or go directly to an emergency room if you or a family member are experiencing:

  • Abdominal pain (moderate to severe)
  • Back pain (severe)
  • Chest pain
  • Coughing up or vomiting blood
  • Pregnant and having labor pains
  • Severe allergic reactions
  • Severe burns 
  • Severe skin infections or complicated abscesses
  • Shortness of breath
  • Sudden neurologic changes like weakness, difficulty speaking, numbness, difficulty walking, or loss of consciousness
  • Trauma

24/7 emergency care for children

At Ascension St. Vincent’s Emergency Room Westside and at every Ascension St. Vincent’s hospital, doctors and care teams provide pediatric emergency care for children 24/7. Call 911 or go directly to an emergency room if your child is experiencing severe illness or injury, including:

  • Animal bites
  • Blue face and lips or pale coloring
  • Chest pain
  • High fever
  • Seizure
  • Severe allergic reaction
  • Severe vomiting or diarrhea
  • Sprains or broken bones
  • Trouble breathing
  • Other serious illness or injury

Connected to specialized follow-up care

Your care doesn’t stop when you leave the ER. We help connect you to leading specialists and follow-up care to support your care plan and recovery. Your care team also helps you manage your medications and sends prescriptions to your local pharmacy or through Ascension Rx. And you will always have access to our other services, like imaging and lab.

If you or a family member is experiencing a life-threatening emergency, call 911 or go to the nearest emergency room. Our emergency rooms at Ascension St. Vincent's deliver care 24/7.

What sets us apart

Leading cardiovascular care

Ascension St. Vincent's Riverside Hospital is home to Jacksonville's leading cardiovascular program.

Partners with Mayo Clinic

Ascension St. Vincent's is partnered with Mayo Clinic to bring expertise in cancer care to Riverside.

Joint Commission certified

Ascension St. Vincent's Riverside Hospital is certified by the Joint Commission for hip replacement, knee replacement and spine surgery.