Right care, right place, right time
When you choose Ascension Borgess, you'll find all the care you need, doctors who listen, convenience and care that's connected. When you need care right away, emergency care is close to home. ER care teams at Ascension Borgess Hospitals in Kalamazoo and western Michigan are here 24/7 for life-threatening and severe illness and injury. When it’s not an emergency, but you still need to be seen right away, you’ll get the same level of compassionate care in our urgent care clinics or during a doctor’s visit in person or online.
Emergency care at Ascension Borgess Hospitals
Getting the right care at the right time can make a difference in an emergency. Doctors, nurses and care teams in our fully staffed ERs work quickly to understand you and deliver the care that’s right for you and your family. You get an entire team dedicated to your care. So, as your healthcare needs change and become more advanced, we’re here for all your care needs and connecting the dots for your specialty care.
Call 911 or go directly to an emergency room if you or a family member are experiencing:
- Severe allergic reactions
- Sudden abdominal pain (moderate to severe)
- Severe burns
- Sudden back pain (severe)
- Coughing up or vomiting blood
- Chest pain
- Severe shortness of breath
- Major trauma
- Sudden or unexplained loss of consciousness
- Pregnancy labor pains
- Sudden neurologic changes like weakness, difficulty speaking, numbness, difficulty walking, or loss of consciousness
- Severe skin infections or complicated abscesses
Emergency stroke care
When you or a loved one has symptoms of a stroke, every second counts. Ascension Borgess Hospital ER is designated as a Comprehensive Stroke Center by The Joint Commission — meaning we deliver 24/7 advanced stroke care. And, we connect you with specialists for follow-up care and rehabilitation. Ascension Borgess Hospital is recognized by Healthgrades as one of America’s 100 Best Hospitals for Stroke Care (2023 and 2024) and is ranked #1 in Stroke Care in Michigan (2023 and 2024).
Comprehensive Stroke Center at Ascension Borgess Hospital, Kalamazoo
Ascension Borgess Hospital has earned the designation as a Comprehensive Stroke Center by The Joint Commission. Our Comprehensive Stroke Center delivers advanced stroke care for even the most complex cases. This highly specialized stroke care helps support better outcomes at a time when you need it most.
Urgent care at Ascension Borgess
When it’s less of an emergency, but you still need care right away, the right place to go is an urgent care clinic if your doctor’s office is closed. Doctors and care teams at our urgent care (also called immediate care clinics) deliver the right care for children and adults with minor injuries and illnesses. Walk in or check in online. And your doctor will get a record from your visit. If you need more advanced care, the doctor and care team you see will connect you with a specialist and other care services. Care teams at our urgent care clinics provide care for:
- Allergic reaction (moderate)
- Bites
- Burns (moderate)
- Cold-like symptoms
- Cuts that may require stitches
- Mild asthma
- Sudden back pain (moderate)
- Minor headaches, minor head injuries
- Nausea or diarrhea
- Mild skin infections or abscesses
- Sprains and strains
Walk-in care clinics in west Michigan
Visit with a doctor in person or online
If it’s not an emergency and your doctor's office is open, that’s the right place to start. Go online to schedule or call to ask about online visits. Primary care doctors and pediatricians start with a conversation to deliver the right care for minor illnesses and injuries. And if you need more advanced care, they will connect you with specialists and other services close to home that are part of our Ascension network. Talk with your doctor about:
- Cold or flu symptoms
- Ear and eye infections
- Fever
- Rash
- Seasonal allergies
- Sinus or upper respiratory infections
- Sore throat, strep or a cough
- Urinary tract infections
Choose to be connected to our network of care and specialists
When you choose Ascension Borgess, you have an entire team of specialists dedicated to your care. If you need more care, we will connect you to experienced cardiologists, vascular specialists, heart surgeons, neurologists, neurosurgeons, orthopedic specialists, oncology specialists, pediatric specialists and more for the right follow-up care. Your care team also helps you manage your medications and sends prescriptions to Ascension Rx or your preferred pharmacy. And you will be connected to imaging, lab services and physical therapy, close to home.
If you are experiencing a life-threatening emergency, go directly to the ER or dial 911. Signs or symptoms of an acute emergency may include shortness of breath, chest pain, open fracture, fainting, severe bleeding, head injury or other major trauma, one-sided weakness or numbness, loss of consciousness or fainting, severe abdominal pain, or bites or stings.
