Coronavirus disease (COVID-19)
Thank you for trusting us with your care. We are committed to your safety while in our care. We recommend that everyone who is eligible stay up to date on their COVID-19 vaccines, including people with weakened immune systems. You may have some questions about COVID-19 vaccinations. Click on the button below for answers to some commonly asked questions. We also encourage you to talk with your doctor or provider about your questions and concerns.
Getting medical care and testing for coronavirus (COVID-19)
If you are experiencing a life-threatening emergency or difficulty breathing, go directly to the ER or dial 911.
I am feeling ok, but I am worried that I might have been exposed to coronavirus. Are you worried that you may have been exposed to coronavirus (COVID-19)? Use our COVID-19 self-assessment tool as a first step to better understand possible symptoms. Learn more about the CDC recommendations for when to quarantine and isolate, if you have been exposed, have symptoms or test positive.
I have symptoms of coronavirus. According to the CDC, symptoms of COVID-19 may include fever or chills, cough, shortness of breath or trouble breathing, fatigue, muscle or body aches, headache, sore throat, or a new loss of taste or smell, congestion or runny nose, nausea or vomiting, and diarrhea. Use these options for care:
- If any of these symptoms feel extreme or life threatening, call 911 or go to the emergency room of a nearby hospital.
- Call your personal doctor or provider and ask if an online visit is available. If you don’t have a doctor, we can help you find a doctor.
- Get online urgent care 24/7 through Ascension Online Care without leaving home. Ascension is offering online urgent care visits (also called telehealth or telemedicine). No insurance is required. In the online urgent care visit, explain your symptoms and if it is something more, we'll advise you what to do next. Please note, this type of Ascension Online Care visit will NOT result in an order for COVID-19 testing.
I am sick and I need a doctor’s note to miss work. Please call your doctor to ask about a doctor’s note for missing work. You can also find a doctor or call the Ascension location near you to discuss the best option for your care.
I need to see a doctor for something else. If you need to make a new appointment to see a doctor for something unrelated to the coronavirus (COVID-19), call your doctor or schedule online. We can also help you find a doctor. Or call the Ascension location near you to discuss the best option for your care.
I am pregnant and not sure how coronavirus might affect me differently. Women who are pregnant and test positive for COVID-19 should not delay care. Connect with your doctor right away if you become ill or test positive. Call to schedule an appointment and ask about virtual visits for some appointments.
Safety precautions at our facilities
For your safety in our care, Ascension facilities—hospitals, emergency rooms, clinics and offices—are fully prepared to care for your needs and have implemented strict safety precautions to minimize the exposure risks related to coronavirus (COVID-19). Our hospitals and sites of care are safe and ready for you, when you need us. If you have questions or concerns, call the facility before you arrive for an appointment. You can also talk with your doctor or find a doctor and discuss the best option for your care.
Scheduling and attending appointments unrelated to coronavirus
Thank you for trusting us with your care. We are committed to being there for our patients and communities and continue to provide a safe care environment. If you have an upcoming appointment, and have a fever, cough, or shortness of breath, please call your doctor’s office to discuss the best option for your care before coming into an office or waiting room, including the option of rescheduling your appointment. If you need to make a new appointment or to see a doctor for something unrelated to the coronavirus (COVID-19), call your doctor to schedule or schedule online. You can also find a doctor or call the Ascension location near you to discuss the best option for your care.
Visiting patients at an Ascension site of care
When COVID-19 cases and transmission rates are high in certain communities, temporary visitor rules may be put in place to try to decrease the spread of coronavirus (COVID-19) and to help keep our patients, families, care teams and the communities we serve safe. If you have questions about whether an Ascension hospital or facility near you may be restricting visitors, please contact the location before visiting.
Lowering your risk of exposure to coronavirus (COVID-19)
Everyone is at risk to get COVID-19, though not everyone will have the same severity of symptoms. The CDC has stated that older adults, people of any age who have serious underlying medical conditions, and people who are pregnant may be at higher risk for more serious complications from COVID-19. The CDC recommends that everyone who is eligible stay up to date on their COVID-19 vaccines, including people with weakened immune systems. View the CDC’s How to Protect Yourself and Others webpage for more ways to protect yourself and your family.
Information for Ascension associates
The health and safety of our patients, communities and associates is our top priority. If you are an Ascension associate, please find more information here. (In order to access the link, you will need to be logged into your Ascension Google account). We thank our doctors, nurses and care teams at Ascension sites of care who continue to answer the call of our Mission to care for our patients and communities with dignity and respect and to deliver compassionate care for all.