Discrimination is against the law

Ascension complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Ascension does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex or any other group protected by law.

Ascension provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Ascension provides free language assistance services to people whose primary language is not English, which may include:

  • Qualified interpreters
  • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, you can access support via the Ascension language assistance website, contact Consumer Experience via email at NationalServiceRecovery@ascension.org or notify the front desk of your request.

If you believe that Ascension has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance to the Ascension 1557 Coordinator at:

Ascension 1557 Coordinator
250 W. 96th Street, Suite 425
Indianapolis, IN 46260
Telephone: 801-709-1557
Email: section1557@ascension.org

You can file a grievance in person or by mail, fax, email or Ascension’s Share your Experience site. If you need help filing a grievance, the Consumer Experience department is available to help you by contacting NationalServiceRecovery@ascension.org.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.