Ascension Seton Hays - Emergency

Questions about the care you need or the closest ER? Call us.
Our ERs are ready 24/7 when you need care for major or life-threatening illness or injury. If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1. However, if you are unsure if you need emergency care - or don't know when or where to go - call our care navigation hotline to find the location or site of care that's right for you at 512-324-2424. Our care navigation hotline has medical professionals available 24/7 who can help you determine when and where to go, at no cost to you. As always, we continue to have strict precautions in place for your safety while in our care.

When you choose Ascension Seton Hays Hospital for your family’s emergency care, you’ll get the right care, at the right place and at the right time. When care is needed right away, we’re close to where you are with 24/7 care for life-threatening and severe illness and injury — including heart attack, stroke, trauma and more. We listen to quickly understand your health needs. Then, we provide care that’s right for you. From the moment you enter the doors, we deliver compassionate care to help you and your loved ones through an emergency.

Emergency care for children

When your child needs pediatric emergency care, you can find Dell Children's care here in our ER. This means you get the same emergency care provided at Dell Children’s ERs, closer to home. Children's needs are different from adults, so our doctors and care teams deliver specialized care for kids and their specific needs. And if your child needs more care, we connect you with the right specialists at Dell Children's.

If you are experiencing a life-threatening emergency, go directly to the ER or dial 911. Signs or symptoms of an acute emergency may include shortness of breath, chest pain, open fracture, fainting, severe bleeding, head injury or other major trauma, one-sided weakness or numbness, loss of consciousness or fainting, severe abdominal pain, or bites or stings.

Reasons to seek emergency care 

When you’re having an emergency, getting the right care at the right time is important. Visit an ER if you or a loved one is experiencing:

• A broken bone
• Bites or stings
• Blue face and lips, or pale coloring
• Chest pain
• Confusion
• Difficulty speaking
• Extreme fatigue
• Fainting
• Head injury or other trauma
• Labor pains
• Open fractures
• Seizure
• Severe bleeding
• Severe stomach pain
• Shortness of breath
• Sudden numbness or weakness

We’re ready for serious injuries with 24/7 trauma care

When you or a loved one has experienced a life-threatening or traumatic injury, you need immediate, advanced emergency care. The ER at Ascension Seton Hays Hospital is a level II trauma center. When you choose trauma centers at Ascension Seton Hays Hospital, you get highly trained trauma surgeons and care teams with the expertise to treat serious injuries. Our care teams work together to provide multidisciplinary, comprehensive emergency medical care. Each trauma center is verified by the American College of Surgeons and/or designated by the State to ensure they are equipped for, and capable of, caring for patients with serious injuries.

Our teams specialize in caring for patients with all severe and life-threatening injuries, including injuries to the brain and spine, broken bones, injuries to internal organs, severe blood loss and shock. They are part of our experienced emergency and critical care teams delivering trauma care using high-tech equipment and techniques. Accidents happen, and when they do, our trauma teams are ready to deliver the care that’s right for you. 

Connected to specialized follow-up care

Your care doesn’t stop when you leave the ER. Because we’re more than emergency care, you will be connected to follow-up care to support your care plan and recovery. We connect you to specialists in heart care, brain and spine care, orthopedic care, pediatric care and more. Your care team also helps you manage your medications and sends prescriptions to your local pharmacy or through Ascension Rx. And you will always have access to other services at Ascension Seton Hays Hospital, like imaging and lab.