Ascension St. Mary's Hospital

Ascension St. Mary's Hospital encourages and facilitates visitation in a manner that promotes healing, balances the needs of all patients and visitors and creates a safe and secure environment. Ascension St. Mary's values the family/significant others as important members of the health care team. When a loved one is hospitalized, we understand the need to stay close by for communication about the patients' condition and reassurance about progress. We will do our best to support the patients and family during this stressful time.

Recommended visiting hours are 10:30 a.m. to 8:30 p.m. except in Critical Care where visitation guidelines will be shared with you upon admission. Arrangements in other areas may be considered based upon patient and family needs. Please discuss this with the nurse. If a visitor is to remain or arrive after 8:30 p.m., a Visitor Pass must be obtained from Security which is located in the Emergency Department after 8:30 p.m.

The Emergency Department is the only after hour access to the hospital.

It is recommended that a maximum of two visitors including a spouse/significant other visit at one time so the patient can rest better and delivery of care will not be affected.

Ascension St. Mary's understands that injury and illness impacts all members of a patient's family including children. Children (under the age of 16) are allowed to visit although they must be under adult supervision at all times. Children visiting in critical care units may need to follow some additional guidelines. Please check with the nurse.

Quiet Time hours observed to promote a healing environment

Ascension St. Mary's Hospital, Ascension Standish Hospital, and Ascension St. Joseph Hospital has designated Quiet Time hours to help create a healing environment for our patients. These times are from 2 pm – 4 pm and 11 pm – 4 am. Quiet Time hours are crucial for patient satisfaction as well as for healing purposes. Studies show that noise can be stressful and detrimental in the healing process for patients. Sleep is also an important factor in the recovery process. We ask all patients, visitors and as well as our associates to help us maintain a quiet, healing environment. Some ways that we are supporting Quiet Time hours are:

• Dimming the lights where appropriate
• Keeping overhead paging to a minimum
• Phone conversations should be in a designated area away from all patient rooms
• Patients should lower the volume when listening to music or watching TV

St. Vincent's Café at Ascension St. Mary's Hospital

Second floor, Ascension St. Mary's Hospital. Open 7 days a week for breakfast, lunch, dinner and late evening snacks. Salad bar, pizza, grill-to-order and specialty items Takeout’s available upon request Fully stocked vending room Hours of service 6:30 - 10:30 am 11 am - 4 pm 4:30 pm - 7 pm 12:30 - 2:30 am

Amenities

Making Your Stay More Comfortable Ascension St. Mary's Hospital offers a variety of amenities to make your stay with us as easy and comfortable as possible.

WiFi

For your convenience, wireless Internet communication devices (including personal laptops and cellular phones) may be used in all patient rooms and waiting areas. To connect with the Ascension St. Mary's Hospital Wi-Fi Guest Network, patients and visitors must furnish their own laptop computer. After booting up the computer and finding the wireless network, you will have to follow a few simple instructions to gain Internet access.

Automatic Teller Machine (ATM)

An ATM is available 24 hours a day in the main entrance at Ascension St. Mary's Hospital.

Smoke-Free Environment

In keeping with our mission to provide quality health care, smoking is not permitted on any Ascension St. Mary's Hospital campus. This policy applies to all employees, volunteers, physicians, visitors and patients.

We are not asking you to quit smoking, although we strongly recommend it for your health and the health of others. But, we are asking you not to smoke while on Ascension St. Mary's Hospital property. (As a courtesy, we ask that you be considerate of our neighbors, avoiding littering and loitering on properties that surround our campus.) To receive information on how to quit or curb the use of tobacco products, please contact 989-497-3013. We appreciate your cooperation and assistance in providing a healthy environment to everyone who visits our facility.

Parking

All Ascension St. Mary's Hospital specialty centers provide safe, well-marked parking for patients and visitors, including handicapped parking. To further ensure your safety and security, we operate a 24-hour closed-circuit television surveillance system throughout the medical center.

At Ascension St. Mary's Hospital, parking is readily available in the main visitor lot directly across from the entrance to the hospital. The lot is patrolled by our security officers. Safe and secure. Uniformed security officers may be seen throughout the hospital and grounds. They are there to help you. If you need assistance, call 989-907-8128. A security officer will escort you to your car at night, if requested.