Ascension Our Lady of Lourdes Memorial Hospital, Binghamton, New York
Locations

Lourdes Hospital

  • Hospital/Medical Center
  • Imaging
  • Laboratory
  • Specialty Care
Guest Relations
Do you enjoy meeting new people and lending a hand? Are you caring, outgoing, and eager to make a difference in our community?

Lourdes Guest Relations volunteerLourdes Volunteer Services has an exciting volunteer opportunity - and it might be the perfect fit for YOU!

As a Guest Relations Representative, you will provide basic information and ensure that patients and visitors of Lourdes receive a warm, friendly welcome. Guest Relations Representatives will play a vital roll in helping patients and visitors find their destination within the hospital.

Guest Relations Representatives demonstrate:

  • A professional demeanor and support the Lourdes values at all times.
  • A warm and friendly personality.
  • The ability to initiate and maintain positive and constructive interactions with all patients and families that enter Lourdes, part of Ascension.
  • The ability to communicate well and maintain a polite and friendly environment.
  • The ability to make our visitors feel comfortable and to help them become more familiar with our facility.
  • The ability to work with others in a friendly environment and meet the needs of the guest relations program.
  • An understanding of and agree to Lourdes privacy standards.
  • Knowledge of Lourdes' safety program, including fire safety information.

Principal duties will include:

  • Our Lady of Lourdes Memorial Hospital adult volunteersGreeting patients and their families as they arrive at the facility during the hours of 7:00 AM - 8:00 PM daily.
  • Assisting patients with any questions or directions they may need to locate their destination.
  • Helping transport patients that need assistance.
  • Locating and maintaining wheelchairs at the main entrance.
  • Thanking each and every patient, family, and employee for visiting Lourdes, part of Ascension.

Lourdes is constantly recruiting for the Guest Relations Representative position.  For more information about becoming a Guest Relations Representative, please call Volunteer Services Department at 607-798-5490 or email: jennifer.gates@ascension.org.