Ascension welcomes family and friends of our patients. We’ve provided the information below to help make your visit convenient and comfortable.
Visiting hours are for St. John River District Hospital: 8 a.m. to 8 p.m.
At St. John Providence, we greatly appreciate those people who want to visit our patients. It can bring a smile to someone's face, or encouragement during a difficult health challenge. Please read below to learn about our guidelines for visitors.
We understand visits from family and friends are a vital part of a patient's health care. We do request that visitors observe the following guidelines:
- Visitors must pick up a Visitor Pass at the Information Desk in the Main Lobby.
- Only two visitors are allowed to visit at one time.
- Other than the Family Birthplace, children under 14 years old are not permitted to visit nursing units except in special cases.
- Please ask the nursing staff or Information Desk about special visiting arrangements.
- Persons with colds or infections should not visit patient care areas.
- Visitors may be asked to leave a patient's room during tests, treatments or when care is being provided. Family involvement in patient care is encouraged in situations that are appropriate and acceptable to the patient.
- Visitors should be considerate of other patients by speaking softly while visiting.
- All patients have the right to privacy and to receive confidential medical care. Discussion of a patient's condition with the health care staff may occur only with a patient's permission.
- Gifts, such as magazines or other reading materials, crossword puzzles and small crafts, are fine. Keep in mind that patient rooms cannot accommodate large items. Check with the patient’s nurse regarding gifts of food or beverages because of possible diet restrictions.
- Small plants and gifts of food are permitted.
Main Café Restaurant: Self-serve breakfast is available from 7:30 to 10:30 a.m.. Counter service lunch is from 11:30 a.m. to 1:30 p.m, and includes a hot entrée station, soup and salad bar. Self-service dinner is from 5:30 p.m. to 7:00 p.m., and includes a hot entrée station & soup & salad bar. On weekends, there is a self-service hot entrée station, and soup and salad bar from 11:30 a.m. to 1:309 p.m. Self-service dinner is from 5:30 p.m. to 7 p.m., and includes a hot entrée station, and soup and salad bar.
River District Hospital Gift Shop
Monday - Thursday 7a.m. - 5 p.m.
Friday 8 a.m. - 1 p.m.
Saturday and Sunday Closed
Help for patients with communication needs
Good and effective communication between patients and health care providers is very important to us. For conversations specific to your health care, St. John Providence provides certified qualified sign language and certified oral interpreters and other auxiliary aids and services free of charge for patients, potential patients and patient companions with hearing and/or vision impairments and/or limited English proficiency.
To request auxiliary aids or services, please speak to your doctor, nurse or registration associates. You may also call the SJP Interpreter Communication Services Phone Line at 586-753-1888.