Visits from your family and friends can play an important part in your recovery. We welcome loved ones to come see you while you’re at Ascension Sacred Heart Pensacola. To ensure your care comes first, we ask that all visitors please observe the following policies:
We continue to prevent overcrowding in waiting rooms. Chairs in waiting rooms are spaced at least 6 feet apart. In some locations, there will be signs for restricted seating. All other waiting areas will be closed to visitors. Cafeterias also follow social distancing guidelines.
Anyone over 6 years of age will be required to wear a mask that covers your nose and mouth at all times—including in patient’s rooms, regardless of COVID-19 vaccine status. Please bring your own mask or one will be provided.
All visitors are asked to wash their hands before entering or exiting patient rooms.
We recommend designating one family member to be responsible for getting updates on your loved one. If you are calling to check on a patient’s condition or treatment, please have the patient’s PIN number available. It is at the discretion of the patient with whom they share this number. We are not able to release any information to those calling who do not have the PIN. This is to protect patient’s privacy. To speak to the patient’s nurse, please call 850-416-7000 and give the operator the patient’s room number. The operator will connect you to the appropriate floor for an update.
The Ronald McDonald House provides a home-away-from-home to families of young patients hospitalized at Studer Family Children's Hospital at Ascension Sacred Heart. Inquire at Children's Hospital Information Desk or call 850-477-2273 for details.