Ascension St. Vincent Visitor Restrictions Update

Your Safety is Our Priority

Compassionate care means safe care

At Ascension St. Vincent, your health and safety are our priority. Our facilities — hospitals, emergency rooms, clinics and offices — continue to implement safety precautions to minimize the exposure risks related to coronavirus (COVID-19). From screening our associates and visitors to rigorous cleaning and disinfecting procedures, we are balancing care with caution.

Associate & Visitor Screenings

All our associates, providers and contracted employees are screened before they come to work, using screening tools designed to ensure they are healthy and symptom-free before entering our facilities or providing care. In addition, all visitors to our facilities are screened prior to entry, and visitor limitations remain in place at all our facilities.

Cleaning and Disinfecting Protocols

Our environmental services teams perform rigorous disinfecting measures at all our facilities. A comprehensive cleaning protocol has been developed which includes the cleaning and disinfecting of every horizontal and vertical surface in our facilities - including HVAC systems.

Hand Hygiene

Performing proper hand hygiene is one the most important things you can do to keep yourself safe and healthy. Associates and providers are required to perform rigorous hand hygiene measures as part of their work. Associates, providers, patients and visitors all have easy access to hand hygiene supplies - including soap, water and hand sanitizer stations throughout staff, patient and public areas of our facilities.

Masking & Social Distancing

Every associate, provider and contracted employee is required to wear the personal protective equipment (PPE) and masking appropriate for their job. This includes wearing a mask at all times (except while eating or alone in a private office) while in our facilities. In addition, all visitors to our facilities will be provided with a surgical mask. To promote and ensure social distancing, we have implemented separate intake and care areas, staggered appointment times and waiting room distancing measures. All visitors to our facilities are expected to practice social distancing.

Ascension St. Vincent complies with all safety and health standards established by the Occupational Safety and Health Administration. This notice is intended to satisfy the requirements of Indiana Executive Order 20-26.

Updated Visitor Restrictions – Effective May 26

As our ministries begin to reopen for elective surgeries, procedures and clinic visits, we have relaxed some of our visitor restrictions to help ensure the safety of patients while also providing them with the optimal social and spiritual support for healing. This applies to all inpatients, with a special emphasis on patients in:

  • Emergency Departments
  • Intensive Care Units
  • Surgery or Procedural Areas
  • Obstetrics and Postpartum
  • Pediatrics and Neonatal Intensive Care Units (NICU)
  • Newly Admitted Patients
  • Patients at End of Life

The updated visitor guidelines include:

  • Visitors will not be allowed for COVID-19 positive or PUI patients.
  • Visitors will be required to complete a screening for entry.
  • Visitors are limited to one (1) per patient at any given time. Patients should designate an allowed visitor for the duration of their operative procedure or the daily visit during their hospitalization.
  • Local sites should determine visiting hours.
  • Visitors must be at least 18 years old.
  • Visitors should adhere to appropriate social distancing with staff, patients and other visitors.
  • Visitors will be provided with a standard procedure ear-loop face mask to be worn at all times the visitor is present in the facility. At this time, homemade masks are not permitted.
  • Where possible, ministries should consider developing a process to provide visitors who have completed the screening process with an “approved visitor” name tag. Development of this process should not otherwise delay the implementation of these revised visitor guidelines.
  • Exceptions to these visitor recommendations may be made by the House Supervisor or Administrator on Call as appropriate for the situation, balancing the health risks and the patient’s right to receive visitors. In particular, compassionate consideration should be given in cases of terminal or hospice patients. Further, overnight visitation should be allowed, as needed, and especially for pediatric patients and for women in labor or postpartum.

Health Information Management (HIM) Release of Information

Due to COVID-19 restrictions we are temporarily closing our Health Information Management (HIM) Release of Information departments to in-person patients and visitors. HIM staff are still available to process your medical records request.  Available contact methods are listed below.

For Ascension St. Vincent : Indianapolis, Peyton Manning Children’s Hospital, Women’s, Seton, Carmel, Fishers, Salem, Jennings, and Clay

  • Call our Release of Information line at 317-338-2216
  • Email your request to svhim@stvincent.org
  • Fax a signed and dated request to 317-338-9559
  • Mail a written request to Ascension St. Vincent Indianapolis, Attn: HIM; 8335 Naab Rd. B1 Indianapolis, IN 46260

For Ascension St. Vincent Heart Center

  • Call our Release of Information line at 317-583-5400
  • Fax a signed and dated request to 317-583-5410
  • Mail a written request to Ascension St. Vincent Heart Center, Attn: HIM: 10580 North Meridian Street, Indianapolis, IN 46290

For Ascension St. Vincent Stress Center

  • Call our Release of Information line at 317-338-4611
  • Fax a signed and dated request to 317-338-8560
  • Mail a written request to Ascension St. Vincent Stress Center, Attn: HIM: Address 8401 Harcourt Road, Indianapolis, IN  46280

For Ascension St. Vincent Anderson

  • Call our Release of Information line at: 765-646-8261
  • Fax a signed and dated request to: 765-646-8119
  • Mail a written request to: Ascension St. Vincent Anderson, Attn: HIM, 2015 Jackson Street, Anderson IN 46016

For Ascension St. Vincent Clay

  • Call our Release of Information line at: 812-442-2657
  • Fax a signed and dated request to: 812-442-2655
  • Mail a written request to:  Ascension St. Vincent Clay, Attn: HIM, 1206 E National Ave, Brazil, IN 47834

For Ascension St. Vincent Dunn

  • Call our Release of Information line at: 812-276-1066
  • Fax a signed and dated request to: 812-276-1263
  • Mail a written request to:  Ascension St. Vincent Dunn, Attn: HIM, 1600 23rd Street, Bedford, IN 47421

For Ascension St. Vincent Evansville

  • Call our Release of Information line at: 812-485-7606
  • Fax a signed and dated request to: 812- 485-7609
  • Mail a written request to:  Ascension St. Vincent Evansville Attn: HIM, 3700 Washington Ave. Evansville, IN 47750

For Ascension St. Vincent Jennings

  • Call our Release of Information line at: 812-352-4238
  • Fax a signed and dated request to: 812-352-4205
  • Mail written request to: Ascension St. Vincent Jennings Hospital, Attn: HIM, 301 Henry Street, North Vernon, IN 47265

For Ascension St. Vincent Kokomo

  • Call our Release of Information line at: 765-456-5742
  • Fax a signed and dated request to: 765-456-5776
  • Mail a written request to: Ascension St. Vincent Kokomo, Attn: HIM, 1907 W. Sycamore Street, Kokomo, IN 46901

For Ascension St. Vincent Mercy

  • Call our Release of Information line at: 765-552-4683
  • Fax a signed and dated request to: 765-552-4690
  • Mail a written request to:  Ascension St. Vincent Mercy, Attn: HIM, 1331 South A St. Elwood, IN 46036

For Ascension St. Vincent Randolph

  • Call our Release of Information line at: 765-584-0352
  • Fax a signed and dated request to: 765-584-0369
  • Mail a written request to:  Ascension St. Vincent Randolph, Attn: HIM, 473 E Greenville Ave.  Winchester, IN  47394

For Ascension St. Vincent Salem

  • Call our Release of Information line at: 812-883-8594
  • Fax a signed and dated request to: 812-883-8524
  • Mail a written request to:  Ascension St. Vincent Salem, Attn: HIM, 911 N. Shelby Street, Salem, IN  47167

For Ascension St. Vincent Warrick

  • Call our Release of Information line at: 812- 897-7140 or 812-897-7141
  • Fax a signed and dated request to: 812-897-7116
  • Mail a written request to: Ascension St. Vincent Warrick, Attn: HIM, 1116 Millis Ave. Boonville, IN 47601

For Ascension St. Vincent Williamsport

  • Call our Release of Information line at: 765-762-4027
  • Fax a signed and dated request to: 765-762-4034
  • Mail a written request to Ascension St. Vincent Williamsport Hospital, Attn: HIM ,412 N Monroe St Williamsport, IN 47993