My Patient Resources
We’re committed to providing you with personalized, compassionate care. Here you’ll find information for Ascension patients.
Our online patient portal allows you to communicate with us easily and safely — according to your schedule. Using your own secure password, you can log into the online patient portal 24 hours a day, 7 days a week from the comfort and privacy of your home or office.
Ascension Medical Group is partnering with athenahealth, a best-in-class provider of cloud-based physician practice management and patient communications software. This will improve the way we manage our physician practices in everything from appointment scheduling to billing and payment processing. While we're rolling this upgrade out across our clinics, please select your portal based on where you received services.
The new portal allows you to:
- View personal health information
- Update demographic information
- Browse health facts and information
- View your billing statements and balance
- Make secure credit card payments
- View and request appointments
- Retrieve test results
- Request prescriptions and refills
- Communicate with your doctor by sending and receiving secure messages
Approximately one-half of all prescriptions are taken incorrectly. To reduce medicine errors and keep patients safe, you are encouraged to keep a list of all the medications you take (including prescription, herbals, over-the-counter and vitamins) and bring that list to all doctor visits, hospital visits, and also when you go in for tests or visit other healthcare providers.
Below are some Frequently Asked Questions:
Q: Why do I need a Med List?A: There are many reasons, all of which pertain to patient safety. If you were in an accident and taken to the emergency room would you be able to tell the doctors which medicines you use? Healthcare staff are beginning to ask patients for a Med List. Always keep the Med List with you so it would be available in an emergency or a routine doctor visit. Many people take several medicines daily and it can be very difficult to remember the medicine name and dose. Click here to download a medication list form.
Q: I have been seeing the same doctor for many years; the doctor already has a record of what I am taking. Why do I need to carry a Med List?A: Patients often take non-prescription medicines and forget to tell the doctor. Sometimes patients have more than one doctor that they may be seeing for different problems and both doctors may be prescribing medicines. Also, for many different reasons, patients may not actually take their medicines as the doctor ordered.
Q: How do I use the Med List?A: First, check your supply of medicines. Remove all old or expired medicines from your supply. Next, complete a Med List and keep it up to date. Each time you visit your doctor, hospital, or other healthcare provider, share the Med List with them. When your doctor changes, stops, or adds a medicine, the list should be updated.
Q: How will this Med List help me?A: By keeping an up-to-date list of all of your medicines that you can give to your doctor, you can make it a safer experience by being involved and informed about your treatment.
Q: How does the Med List work?A: The Med List helps reduce medicine errors by promoting communication between patients and their caregivers. Patients keep the list up-to-date by presenting it to their doctors and hospital caregivers at each visit. The healthcare staff will add the new information to your medical record to make sure your medicine list is up to date.
When you are discharged from the hospital, someone will talk with you about which medicines to take and which medicine to stop taking. Since changes are often made after a hospital stay, a new form should be filled out. When you return to your doctor, take your new form with you. This will keep everyone up-to-date on your medicines.
By listing and sharing your medications, you play a more active role in your health care and, not only do you help reduce medical errors, you also prevent harmful drug interactions. Remember to bring your list to each visit with your healthcare provider.