Locations

Saint Thomas West Hospital

  • Emergency Care
  • Hospital/Medical Center
Address 4220 Harding Pike
Nashville, TN 37205
Phone 615-222-2111 Appointments
615-222-2111
Departments

Visitor Information

Ascension welcomes family and friends of our patients. We’ve provided the information below to help make your visit convenient and comfortable.

How do I get to Saint Thomas West Hospital and its affiliate campuses? What are visiting hours? What do I need to bring for my stay? These and many other questions are answered here.

If you have questions about your care that are not covered in this section, or need any additional information about the hospital, please check with your nurse or physician.

Visitors

Visitors are always welcome at Saint Thomas West Hospital. Each patient floor has a comfortable visitors' waiting area. In addition, a larger Family Waiting Area is available on the first floor between the Seton Garage and the Main Information Desk. Visitors are also welcome to get a breath of fresh air in our meditative garden located around the corner from the Discharge Lobby.

Only two visitors are permitted in a patient's room at a time. In some cases, a friend or family member may stay overnight using the recliner in your room. To obtain permission and an overnight guest pass, please speak with a nurse.

To reduce the risk of infection, children under 8 years old are not allowed on patient floors. No children under 18 years of age are allowed to visit Special or Critical Care except in extreme circumstances.

Visiting Hours

General

Daily 8:00 a.m. - 9:00 p.m.

Special Care (Daily)

Daily 8:00 a.m. - 9:00 p.m.

Critical Care

8:30 a.m. -  9:30 a.m.
11:30 a.m. - 12:30 p.m.
3:30 p.m. -  6:00 p.m.
8:30 p.m. - 10:00 p.m.

View our Visitors Guide to Critical Care

Two visitors at a time. The primary support person is welcome to stay with the patient at all times.

Cardiac Short Stay Unit

8:00 a.m. - 9:00 p.m.

Progressive Respiratory Care Unit

9:00 a.m. - 10:00 a.m.
1:00 p.m. - 2:00 p.m.
5:00 p.m. - 6:00 p.m.
8:00 p.m. - 9:00 p.m.

Psychiatric

Monday - Friday, 6:00 p.m. - 9:00 p.m.
Saturday/Sunday, 1:00 p.m. - 3:00 p.m.
Holidays, Noon - 9:00 p.m.

Visitation with children under the age of 12 must be arranged in advance with the patient’s nurse. Minor children (less than 14 years old) and visitors with special needs must be accompanied by a responsible adult at all times (other than the patient or hospital staff).

Internet Access

Patients and guests can access the Internet through Saint Thomas Midtown Hospital's high-speed wireless network, which is available from anywhere in Saint Thomas Midtown Hospital.

System Requirements 
To access our wireless network, you will need:

  • Your own laptop, PDA or other wireless-enabled device with a standard Internet browser and WI-FI 802.11 b/g capability.
  • A proper operating system (Windows 98, Windows 2000, Windows XP, Mac, Linux)

Note: A card that displays WI-FI approval should perform well. Installation requirements for specific cards vary by manufacturer. Please follow the manufacturer's recommendations when installing your card. Default settings for most cards are set to accept broadcast SSID (Service Set Identifier).

Getting Started

  • Follow the manufacturer's instructions to install and use your internal/external wireless network card.
  • Enable your wireless adapter.
  • Select "Saint Thomas Guest" (case sensitive) as the SSID or network name.
  • No WEP key is used. Turn encryption type to "off" or "disabled."
  • Make sure the channel is set to auto.
  • Make sure 802.1X authentications are set to "off" or "auto."
  • Make sure the data rate is set to "auto."
  • Make sure that the DHCP for your wireless adapter is on.
  • Open your Web browser.
  • Visit any website. You will be redirected to the Saint Thomas Health wireless login page.
  • You will receive a warning about the website's security. Click accept, OK, continue, etc. to proceed.
  • You will be asked to read and accept our Internet Use Policy.
  • Click the check box to accept the policy and then click on the "log in" button.

Patients and guests are responsible for technical support of their own personal wireless devices.