Ascension welcomes family and friends of our patients. We’ve provided the information below to help make your visit convenient and comfortable.
Please visit between the hours of 8 a.m. to 8 p.m. to promote a quiet healing time for patients.
To ensure an environment of rest and recovery for all our patients, we recommend only two visitors attend at a time. Larger groups of visitors may use one of our family lounges. People with colds, sore throats or other illnesses should not visit patients.
All St. John facilities are tobacco-free. Tobacco use or the sale thereof by employees, patients, visitors or the general public is not permitted in buildings or properties. Tobacco products include pipes, smokeless tobacco, cigarettes, cigars, snuff and herbal tobacco products.
Language Translation and Communication Assistance
In support of our mission to provide medical excellence, the St. John Health System offers language interpretive services to individuals with limited English proficiency (LEP), sign language interpreters or telecommunication devices for the deaf (TDD), and other reasonable communicative accommodations for those individuals with sensory disabilities (hearing, vision and/or speech) or cognitive impairment, all at no cost.
St. John offers high-speed wireless internet access free of charge to patients and guests. If your computer or handheld device is Wi-Fi enabled, you can connect to the internet wirelessly in designated access areas. Look for "AH-GUEST" under your wireless options to access our system.
Service animals, as defined by the American Disability Act, are welcome in public areas of the hospital, or limited patient care areas, as long as the service animals can be with the handler/or handler designee at all times while in the hospital. Animals must be harnessed, leashed or tethered at all times.