Financial Assistance

If you’re uninsured or have trouble paying for healthcare, Ascension may be able to help through our financial partnerships and resources.

In accordance with our Mission and Values, Ascension Borgess Hospital is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. Ascension Borgess Hospital offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our financial aid policies reflect Ascension Borgess Hospital’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.

Help is available by contacting 269-226-7281 or 800-944-3345, or by emailing Patient_Financial_Advocates@ascensionhealth.org. Help is also available in-person at our facilities.

Understanding the Financial Assistance Policy

To better understand our Financial Assistance Policy, we have created a resource that discusses eligibility, how to apply, what financial help is available, calculating the amounts generally billed, and more.  Select your preferred language from the options below.

Applying For Assistance

Step 1:
Select the Financial Assistance Application Instructions document in your preferred language from the options below.  It is important that you read this document in full before submitting your application, as incomplete applications cannot be approved.

Step 2:
Select the Financial Assistance Application in your preferred language from the options below.

Step 3:
Send in your completed application. For all Ascension Borgess Hospital physician office balances, mail or fax your completed application and supporting documents to:

NRSC Financial Assistance Representative
10330 N. Meridian Street Ste. 200
Indianapolis, Indiana 46290
Fax: 317-583-2753

For all Ascension Borgess Hospital hospital balances, mail your completed application and supporting documents to:

Ascension Borgess Hospital
Patient Financial Services - Atrium
1521 Gull Road
Kalamazoo, MI 49048

Partial Financial Assistance

In cases where an eligible patient receives financial assistance of less than 100% of gross charges, the patient will not owe more than the Amount Generally Billed (AGB) to individuals who have insurance.

Physicians Covered by Financial Assistance Policy

To assist you in determining whether your physician of emergency or medically necessary care is covered by Ascension Borgess Hospital’s Financial Assistance Policy, please select the document below.

To read our comprehensive Financial Assistance Policy, please select your preferred language from the options below:

To read our Billing and Collection policy, please select the link below: