If you’re uninsured or have trouble paying for healthcare, Ascension may be able to help through our financial partnerships and resources.
Help is available by contacting 269-553-3915 or 877-563-9518, emailing Patient_Financial_Advocates@ascensionhealth.org or in person at any of our facilities.
Understanding the Financial Assistance Policy
To better understand our Financial Assistance Policy, we have created a resource that discusses eligibility, how to apply, what financial help is available, calculating the amounts generally billed, and more. Select your preferred language from the options below.
Applying For Assistance
Select the Financial Assistance Application Instructions document in your preferred language from the options below. It is important that you read this document in full before submitting your application, as incomplete applications cannot be approved.
Select the Financial Assistance Application in your preferred language from the options below.
Send in your completed application.
For all Borgess Health physician office balances, mail or fax your completed application and supporting documents to:
NRSC Financial Assistance Representative
10330 N. Meridian Street Ste. 200
Indianapolis, Indiana 46290
For all Borgess Health hospital balances, mail your completed application and supporting documents to:
Borgess Medical Center
Patient Financial Services - Atrium
1521 Gull Road
Kalamazoo, MI 49048
Partial Financial Assistance
In cases where an eligible patient receives financial assistance of less than 100% of gross charges, the patient will not owe more than the Amount Generally Billed (AGB) to individuals who have insurance. To learn about how the AGB is calculated, submit a request in writing to the Finance department, or call 269-226-8301.
Physicians Covered by Financial Assistance Policy
To assist you in determining whether your physician of emergency or medically necessary care is covered by Borgess Health’s Financial Assistance Policy, please select the document below.
To read our comprehensive Financial Assistance Policy, please select your preferred language from the options below: