Locations

Borgess-Lee Convenient Care

  • Urgent Care
Hours Mon – Fri, 8 a.m. to 7 p.m.
Sat / Sun 9 a.m. to 3 p.m.
Appointments
269-782-1500

Financial Assistance

If you’re uninsured or have trouble paying for healthcare, Ascension may be able to help through our financial partnerships and resources.

In accordance with our Mission and Values, Borgess Health is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. Borgess Health offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our financial aid policies reflect Borgess Health’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations. 

Help is available by contacting 269-553-3915 or 877-563-9518, emailing Patient_Financial_Advocates@ascensionhealth.org or in person at any of our facilities.

Understanding the Financial Assistance Policy
To better understand our Financial Assistance Policy, we have created a resource that discusses eligibility, how to apply, what financial help is available, calculating the amounts generally billed, and more.  Select your preferred language from the options below.
>English
>Español

Applying For Assistance
Step 1:
Select the Financial Assistance Application Instructions document in your preferred language from the options below.  It is important that you read this document in full before submitting your application, as incomplete applications cannot be approved.
>English
>Español

Step 2:
Select the Financial Assistance Application in your preferred language from the options below.
>English
>Español

Step 3:
Send in your completed application.
For all Borgess Health physician office balances, mail or fax your completed application and supporting documents to:

NRSC Financial Assistance Representative
10330 N. Meridian Street Ste. 200
Indianapolis, Indiana 46290
Fax# (317) 583-2753

For all Borgess Health hospital balances, mail your completed application and supporting documents to:
Borgess Medical Center
Patient Financial Services - Atrium
1521 Gull Road
Kalamazoo, MI  49048

Partial Financial Assistance
In cases where an eligible patient receives financial assistance of less than 100% of gross charges, the patient will not owe more than the Amount Generally Billed (AGB) to individuals who have insurance.  To learn about how the AGB is calculated, submit a request in writing to the Finance department, or call 269-226-8301.

Physicians Covered by Financial Assistance Policy
To assist you in determining whether your physician of emergency or medically necessary care is covered by Borgess Health’s Financial Assistance Policy, please select the document below.
>Provider List 

To read our comprehensive Financial Assistance Policy, please select your preferred language from the options below:
>English
>Español