Locations

St. John Specialty Pharmacy

  • Pharmacy
Hours Monday – Friday: 9 am – 5 pm EST (or by appointment)
Appointments

About Us

To get great care for your everyday life, visit our convenient location where you’ll receive compassionate, personalized care.

URAC Accredited Specialty PharmacyThe St. John Specialty Pharmacy is a team of pharmacists, licensed pharmacy technicians, and financial counselors dedicated to superior customer service for patients with complex chronic diseases who need specialty medication. We focus on newer, high-cost, high-technology, high-touch pharmaceutical and biologic drugs that require special handling, careful administration, multi-faceted reimbursement and patient outreach.

Our medications range from oral to cutting-edge injectable and biologic products.

The disease states we most often manage are cancer, HIV, hepatitis C, multiple sclerosis, ulcerative colitis and Crohn’s, organ transplant, rheumatoid and auto-immune disorders, psoriasis, psoriatic arthritis, rheumatoid arthritis, juvenile idiopathic arthritis, and ankylosing spondylitis.  We can assist with other diseases too, such as blood disorders and unusual genetic conditions.

As a ministry of Ascension*, the St. John Specialty Pharmacy upholds the highest ethical standards, moral principles and compassionate values of Catholic-sponsored healthcare.

A Patient's Experience with the St. John Specialty Pharmacy

St. John Specialty Pharmacy: Physician and Hospital Administrator Information

The St. John Specialty Pharmacy services patients with complex chronic diseases who need specialty medication.

For prescribers

We keep the prescriber informed of the status of the prescription throughout the process.  We assist with prior authorizations and documentation.  E-prescribing is welcome.  Our pharmacy professionals coordinate with your prescriber’s office to ensure the right therapy, report adverse effects or other issues, and let them know when medication is delivered. 

For patients

Each patient and/or caregiver receives a live telephone call from one of our pharmacy professionals.  Our goal is to assure understanding of therapy and support the patient in managing issues related to their medication such as side effects, dosing schedules, and logistics.   We help patients live with their conditions.

Specialty medications are usually quite expensive.  With the growing complexities of third-party billing and coding, our experts help patients and prescribers navigate the health care maze to obtain reimbursement for specialty medications.  We also offer reimbursement assistance for a variety of insurance programs such as, but not limited, to commercial plans, Medicare Part B, Medicaid, split-billing patient assistance programs and more.

We offer 340B for qualified patients.

Each patient receives:

  • Patient Welcome Packet
  • Personal calls to each patient and/or caregiver
  • Live telephone support by pharmacy professionals
  • Individualized patient education programs to help ensure appropriate medication use, promote adherence, and avoid unnecessary costs
  • Customized therapy management
  • Synchronization of patient care and disease management
  • Coordination of information among clinicians
  • Help for prescriber in obtaining medication prior authorization with the goal of improving clinical and economic outcomes
  • Financial assistance for patient, including help in finding and procuring financial support from a variety of sources and reimbursement and insurance claim assistance

Forms

Contact us

St. John Specialty Pharmacy
Toll Free: 855-292-1427
Phone: 248-865-3770 
Fax: 248-865-3771
24-hour emergency pager: 248-865-3768
Email: specialtypharmacy@stjohn.org
e-Prescribing: SureScript

No-charge express shipping of medication.