If you’re uninsured or have trouble paying for healthcare, Ascension may be able to help through our financial partnerships and resources.
Need help paying your bill? Let us know. We understand that not all patients have insurance or the same financial circumstances. We have a variety of discount programs and payment options, and specialists who can work with you one-on-one to understand your bill, your insurance coverage and assistance for which you may qualify. Please review our Financial Assitance Policy linked below.
Financial Assistance Program Summary
Financial Assistance Policy
- English Version - Financial Assistance Policy (updated 7/1/2019)
- Spanish Version - Financial Assistance Policy (Política de Asistencia Financiera) (Updated 7/1/2019)
How to apply for Financial Assistance
To apply for financial assistance, print and complete the Financial Assistance Application Form and mail the completed form along with supporting documentation to the address listed below.
Financial Assistance Application Form
Mail Your Financial Assistance Application
Please mail your application along with supporting documentation to the following address:
Attn: Financial Counseling Dept.
Sacred Heart Health System
P O Box 2488
Pensacola, FL 32513-9982
Is Your Physician or other Providers Covered Under the Sacred Heart Health System Financial Assistance Policy?
Click here to view the list (501R, Exhibit A)
Did you know that affordable healthcare coverage may be available to you through the Health Insurance Marketplace? For more information visit www.healthcare.gov.
Has Your Insurance Coverage Recently Ended?
COBRA allows you to temporarily keep the health insurance offered by your employer if you lose or quit your job, or reduce your work hours. If you are hospitalized within 60 days of losing your job, please contact us by dialing 1-866-869-9677 or email SHPATIENTACCOUNTS@shhpens.org or in person at any of our facilities
We have a discount program available to patients without insurance that do not qualify under the Sacred Heart Health System Financial Assistance Policy.
Uninsured discounts are as follows:
• Sacred Heart Hospital Pensacola – 73%
• Sacred Heart on the Emerald Coast – 79%
• Sacred Heart on the Gulf – 71%
(Discounts rates effective on July 1, 2019.)
If you have insurance and you can't pay your bill, please contact us at 1-866-869-9677.
In cases where an eligible patient receives financial help of less than 100% of gross charges, the patient will not owe more than the amount generally billed (AGB) to individuals who have insurance. Please contact us by phone at 1-866-869-9677 or by email at SHPATIENTACCOUNTS@shhpens.org to request a paper copy of the AGB calculations.
Sacred Heart Health System also assists patients in the process of qualifying for Medicaid and other programs. For more information, please contact us by phone at 1-866-869-9677 or by email at SHPATIENTACCOUNTS@shhpens.org or in person at any of our facilities.
After we have processed payments from your insurance, Medicare or Medicaid, you may receive a bill for remaining charges you are responsible to pay.
If you are unable to pay your bill in full, our specialists can work with you to set up a payment plan to pay your balance over time. We also offer the Clear Balance Loan Program with no fee or interest cost to the patient.
Obstetrics Pre-pay Program
Only available at the following locations:
- Sacred Heart Hospital - Pensacola (Pensacola, FL)
- For more information, please call: (850) 416-BABY / (850) 416-2229
- Sacred Hospital on the Emerald Coast (Destin, FL)
- For more information, please call: (850) 278-3660
Sacred Heart Health System provides a prepayment discount for patients who have an uncomplicated obstetric delivery and do not have insurance coverage. The discount represents a savings of 40-50%. To qualify for OB Pre-pay, payment must be received prior to or before discharge. Please note that the pre-payment does not include the delivery fee charged by your obstetric physician or anesthesia.
The following pre-payment prices include room and board and medical supplies for both mother and baby for normal uncomplicated delivery.
- $3,000.00 for a two-day stay
- $6,500.00 for a c-section (three-day stay)