Billing Process

Insurance information is obtained from you or your representative prior to or at the time of service. Ascension Sacred Heart will file claim(s) on your behalf based on the insurance information provided and benefits assigned to the hospital as part of the financial agreement you signed at the time of service. If that information was not accurate or was not provided, please contact a representative from Ascension Sacred Heart’s Customer Service Center immediately at 1-866-869-9677 to provide the correct information.

Your insurance(s) should pay your claim according to your policy benefit plan. Questions concerning payments should be addressed to your insurance company.  Non-covered charges and/or cost share, including co pays or deductibles, will be billed to you if they remain outstanding after your insurance(s) pay their portion. Please contact us to request a paper copy of our Billing and Collection Policy.

Your hospital bill does not include the fees of your physician(s) or consulting physician(s). Fees for professional services rendered to you by ambulance services, radiologists, pathologists, cardiologists, anesthesiologists or neonatologists are also not included on your hospital bill. Health care practitioners who provide services in the hospital may or may not participate with the same health insurers or health maintenance organizations as the hospital. Fees for these professional services are billed directly by the physician(s) providing the service(s). For your convenience, click here for a list of services and contact information.

Other Billers's Contact Information
Below are the contact information of providers that you may receive bills from while getting services at Ascension Sacred Heart

Anesthesia Billing for Ascension Sacred Heart Gulf:
Collier Anesthesia
1336 Creekside Blvd
Suite #1
Naples, FL 34108
Phone: 888-849-5688
Fax: 239-261-4232
Email: Kerri@collieranesthesia.com

Anesthesia Billing for Pensacola and Destin:
Boulder Billing Services
201 Montgomery Ave
Sarasota, FL 34243
Phone: 877-822-6281
Fax: 941-358-9818

Radiology billing for Pensacola & Gulf:
Pensacola Radiology consultants PA
PO Box 3186
Indianapolis, IN 46206-3186
Phone: 855-896-8445
Fax: 855-241-8056
Website: www.ezmedinfo.com/prc1

Radiology for Destin:
Destin Regional Imaging Center LLC

PO Box 85001
Lockbox #0421
Orlando, FL 32885-0421
Phone: 855-410-3201
Fax: 855-853-5098

Cardiology billing for Pensacola, Destin & Gulf:
Langhorn Cardiology Consultants Inc. D.B.A. Cardiology Consultants

1717 N E St
Suite 331
Pensacola, FL 32501
Phone: 850-475-3700
Fax: 850-444-1755
Website: www.cardiologyconsultants.com

Pathology Billing for Pensacola, Destin & Gulf:
APS Medical

5700 Southwyck Blvd
Toledo, OH 43614
Phone: 800-288-8325
Fax: 419-866-5453
Website: www.apsmedbill.com
(McKesson Business performance services @ 800-849-8085 No longer bills for Pensacola Gulf, or Destin)

Billing for Sacred Heart Medical group and Panhandle ER Physicians for Pensacola, Destin & Gulf:

Ascension Medical Group Sacred Heart
PO Box 14000
Belfast, ME 04915-4053
Phone: 800-566-5050
Fax: 317-583-2737
Website: www.sacred-heart.org/medicalgroup

EMS Ambulance:
6575 N W. St
Pensacola, FL 32505
Phone: 850-471-6515
Fax: (850) 471-6515
Email: www.emspayment@myescambia.com

South Walton County EMS:
63 Bopete Manor Rd
DeFuniak Springs, FL 32435
Phone: 850-892-6162
Fax: (850) 951-2911
Email: bratammy@co.walton.fl.us

AIR Methods – (they are the parent company which will show on the bill) Rock Mountain Holding (the billing company)
P.O. Box 713375
Cincinnati, OH 45271
Phone: 888-636-4438 or 800-499-9495
Fax: (402) 952-2441
Email: pbsmediadept@airmethods.com