Translation Services

As a recipient of Federal Financial Assistance, and in compliance with Federal civil rights law, St. Vincent’s HealthCare (""St. Vincent’s"") does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religion, sex, veteran’s status, marital status, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities or in employment therein.  This applies to programs carried out by St. Vincent’s HealthCare Facilities directly or through a contractor or any other entity with which St. Vincent’s HealthCare arranges to carry out its programs and activities. 

This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 1557 of the Affordable Care Act, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U. S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, 91, and 92.

Availability of Language Services
St. Vincent’s HealthCare provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (visual aids, large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as: •Qualified Interpreters
  • Information written in other languages

If you need these services, please call 904-308-7950.

If you believe that St. Vincent’s HealthCare has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, religion, sex, veteran’s status, marital status, disability, or age, you can file a grievance with:                    

Section 1557/ Section 504 Coordinator, St. Vincent’s HealthCare, 1 Shircliff Way, Suite 1114, Jacksonville, FL 32204.  You can file a grievance in person, by mail, e-mail: yourrights@jaxhealth.com  or fax (1-904-308-4068). 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html

Interpreter Services
English If you need an interpreter, language assistance services are available to you free of charge. Call 904-308-7950

Arabic
عربي
ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 904-308-7950

Chinese
中文 
 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 904-308-7950
 
French
Français
Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 904-308-7950.
 
German
Deutsch
Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 904-308-7950
 
Haitian Creole
Kreyòl   Ayisyen
Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 904-308-7950.
 
Greek
λληνικά 
Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 904-308-7950.
 
Gujarati
ગુજરાતી
જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  904-308-7950.
 
Hebrew
עברית
 אם אתה דובר עברית, שפה שירותי סיוע, ללא תשלום, הינם זמינים לך. קוראים 904-308-7950 
 
Hindi
हिंदी
 यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 904-308-7950 पर कॉल करें। 

Italian
Italiano
 In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 904-308-7950

Japanese
本語
 日本語を話される場合、無料の言語支援をご利用いただけます。904-308-7950まで、お電話にてご連絡ください。 

Korean
언어
 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 904-308-7950번으로 전화해 주십시오. 

Portuguese
Português
 Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 904-308-7950 

Polish
Polski
 Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 904-308-7950 

Russian

Русский
 Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 904-308-7950 

Spanish

Español
 Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 904-308-7950 

Filipino
Tagalog
 Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 904-308-7950 

Thai
ไทย
 ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 904-308-7950 

Vietnamese
Tiếng Việt
 Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 904-308-7950 

American Sign Language
 If you need a sign language interpreter, we will provide on request, free of charge. Call 904-308-7950