Ascension St. Vincent's Riverside Hospital

  • Hospital/Medical Center
  • Emergency Care
  • Imaging
Call us for daily hours

Medical Records Request

As a patient, you have the right to access your medical records. Here you'll find instructions and a convenient form to help us process your request.

St. Vincent’s HealthCare maintains medical records for up to 10 years. If you would like a copy of yours, you can do so in person or by fax. The cost is $1 per page for individuals seeking copies of their records.

By Fax
To protect your medical and personal information, your signature is required to obtain your medical records. Please fill out a Release of Medical Information Form and fax to the facility you were treated at using the fax number provided on this form.https://www.jaxhealth.com/app/files/public/8917/Release-of-Information-1014.pdf

In Person
In order to receive a copy of your records, you must present a valid picture ID or Power of Attorney documentation. You may pick up your records at the medical record office of the hospital where you received treatment. Each of our locations is open Monday through Friday between 8:00 am and 4:30 pm.
St. Vincent's Riverside Office - First floor of the main building room 1224

How To Obtain X-Rays And Other Images
You may obtain copies of your X-rays, mammograms and other imaging results on each of our three campuses. These results are offered on CD at no charge. In order to receive a copy, you must contact the facility where you were treated and allow for 24 hours to process the order.

St. Vincent's Riverside
1 Shircliff Way
Attn: Imaging Office
Jacksonville, FL 32204

Phone: 904-308-8081
Fax: 904-308-2971

Monday - Friday
8:00 am to 4:30 pm

Request a Birth Certificate
To obtain copies of birth certificates of babies born at one of our hospitals, please contact:

Duval County Health Department
Attn: Office of Vital Statistics
900 University Blvd. N. Ste. 101
Jacksonville, FL 32211
Phone: 904-253-1620